Are you passionate about delivering exceptional customer experiences and making a difference in people's lives? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join arenaflex's team as a Part-Time Customer Service Associate in our Tool Rental department in Lake Saint Louis, MO 2311. As a valued member of our team, you will play a critical role in helping customers achieve their home improvement goals while providing top-notch service and support.
**Your Impact at arenaflex**
At arenaflex, we believe that our customers are at the heart of everything we do. As a Customer Service Associate, you will be the face of our company, providing a warm and welcoming experience for every customer who walks through our doors. Your exceptional communication skills, product knowledge, and passion for helping others will make all the difference in creating a memorable shopping experience for our customers.
**How We Support You**
arenaflex is committed to supporting the growth and development of our associates, whether you're looking for a part-time position or a place to plant yourself and grow. As a valued member of our team, you'll gain access to a range of benefits that will help you achieve your goals, including:
* **Competitive Pay and Flexible Schedules**: Enjoy a competitive hourly rate and flexible scheduling to fit your needs.
* **Top-Tier Health Insurance Options**: Make your well-being a priority with multiple top-tier health insurance options.
* **Educational Opportunities**: Explore educational opportunities with arenaflex's tuition assistance program.
* **Financial Future**: Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
* **Associate Discount**: Gain extra savings with a 10% Associate Discount.
* **Trade Skills Development**: Learn new trade skills with arenaflex's Track to the Trades program.
**Your Day at arenaflex**
As a Customer Service Associate in our Tool Rental department, you will be responsible for:
* **Welcoming Customers**: Greet customers and provide a warm and welcoming experience.
* **Product Knowledge**: Assist customers with locating and handling merchandise, including tool rentals.
* **Merchandise Management**: Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
* **Order Processing**: Process orders and deliveries accurately so customers receive merchandise as expected and on time.
* **Cross-Functional Training**: Cross-functionally train in other areas of the store to help deliver the best customer service.
* **Merchandise Preparation**: Prepare merchandise in your department based on customer needs.
* **Guiding Customers**: Guide customers through shopping or checkout.
* **Additional Duties**: Complete other duties as assigned.
**Key Responsibilities**
* Welcome customers to arenaflex, answer questions, and deliver friendly and professional customer service.
* Assist customers with locating and handling merchandise.
* Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
* Process orders and deliveries accurately so customers receive merchandise as expected and on time.
* Cross-functionally train in other areas of the store to help deliver the best customer service.
* Prepare merchandise in your department based on customer needs.
* Guide customers through shopping or checkout.
* Complete other duties as assigned.
**Minimum Qualifications**
* 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
* 6 Months Experience using common retail technology, such as smart phones and tablets.
* Reading, writing, and performing basic arithmetic (addition and subtraction).
* Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
* Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
**Preferred Qualifications**
* 6 months of Retail and/or customer service experience.
* Bi-lingual skills.
* Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).
**Lowes Commitment to Growth and Teamwork**
arenaflex's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.
**Travel Requirements**
This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.
**Working Conditions**
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
**Lifting Methods**
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
**About arenaflex**
arenaflex Companies, Inc. is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, arenaflex operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., arenaflex supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit arenaflex.com
**arenaflex is an Equal Opportunity Employer**
arenaflex is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
**Apply Now!**
If you're passionate about delivering exceptional customer experiences and making a difference in people's lives, we invite you to apply for this exciting opportunity. Visit our website at [arenaflex.com](http://arenaflex.com) to learn more about our company culture, benefits, and career opportunities.
Apply Now