Join Our Team: Be Part of the Connection at Spectrum
At Spectrum, we're not just a company; we're a community of innovators, problem solvers, and customer-centric individuals dedicated to keeping nearly 32 million customers connected across our 41-state footprint. As a leading telecommunications company, we're committed to delivering high-quality services, superior entertainment, and communications products that exceed our customers' expectations. If you're a motivated and skilled professional looking for a challenging role, we invite you to explore our Cable Installer position.
About the Role: Field Technician VI
As a Field Technician VI, you'll play a critical role in supporting our largest customers, including governments, school districts, universities, large corporations, and other carriers. Your expertise will enable you to build strong relationships with these customers, ensuring seamless installation and service processes. You'll work in a fast-paced environment, primarily indoors within multi-tenant buildings at various locations, and be part of a mandatory on-call rotation.
Key Responsibilities:
- Install, maintain, and repair complex cabling systems, including Cat5/Cat6 cabling in commercial environments.
- Program and install routers, Internet gateway services, Layer2/3 Ethernet switches, and wireless access points.
- Troubleshoot and resolve technical issues related to WAN/LAN and wireless access point (WAP) equipment.
- Collaborate with multiple departments, including Enterprise Engineering, to provide remote hands-on support at customer premises.
- Utilize your knowledge of TCP/IP stack, network designs, architectures, and topologies to ensure efficient service delivery.
- Operate various hand tools, such as electric drills, hammers, wrenches, and screwdrivers, and use weight-bearing equipment like gaffs, safety harnesses, and ladders.
- Communicate effectively with employees, customers, and suppliers through clear, straightforward, and professional interactions.
Essential Qualifications:
- High school diploma or equivalent experience.
- 3+ years of IP networking experience.
- 1+ year of experience as a Field Technician IV/V.
- Experience with complex, structured cabling jobs, including interior/exterior installation of Cat5/Cat6 cabling.
- Completion of Charter University Training according to the Broadband Technician Career Path Training Matrix or equivalent work experience.
- Extensive knowledge of TCP/IP stack, network designs, architectures, and topologies.
- Troubleshooting, engineering, and SONET/Ethernet transport skills.
- Valid driver's license with a satisfactory driving record.
Preferred Qualifications:
- Project management experience.
What We Offer:
At Spectrum, we're committed to your growth and well-being. We provide:
- A competitive salary and comprehensive benefits package.
- A learning culture with 160+ hours of training, hands-on experience, and mentoring to advance your skills.
- Dynamic growth opportunities, including paid training and chances to move up and around the company.
- A diverse and inclusive work environment that values individual contributions.
Company Culture:
We're a community of over 100,000 individuals working together to serve our customers. Our culture is built on a foundation of innovation, teamwork, and customer-centricity. We believe in:
- Fostering a work environment that encourages collaboration and creativity.
- Investing in our employees' growth and development.
- Recognizing and rewarding outstanding performance.
Why Join Us?
At Spectrum, we're not just looking for employees; we're looking for individuals who are passionate about delivering exceptional service and making a difference in their communities. If you're a motivated and skilled professional looking for a challenging role, we invite you to join our team.
Equal Opportunities:
We're committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement. We're an equal opportunity employer, including disability/vets.
How to Apply:
If you believe you have what it takes to excel in this role, we encourage you to submit your application. We're keen to hear from talented candidates like you.
Join Our Team Today!
Apply Now