Join the Flex Team as a Digital Transformation Communications Lead
At Flex, a Fortune global 500 company, we're revolutionizing the world through innovative products and solutions. As a diversified manufacturing partner of choice, we help market-leading brands design, build, and deliver products that improve people's lives. Our culture is built on the principles of diversity, inclusion, and belonging, where uniqueness is celebrated as a competitive edge. We're committed to creating a workplace environment that fosters collaboration, creativity, and growth.
About the Role
We're seeking a highly skilled Digital Transformation Communications Lead to join our team in the US (Remote, Hybrid, or On-Site). Reporting to the Director, Function Communications, this role will play a critical part in driving Flex's digital leadership by developing and implementing internal communications plans that bring the vision, goals, and progress of our digital transformation to life.
Key Responsibilities
- Partner with IT and Global Operations leadership, user experience, and cybersecurity teams to create clear, compelling communications that help employees leverage digital tools to achieve business results.
- Develop, manage, and publish communications across various channels, including email announcements, SharePoint sites, videos, presentations, meetings/webinars, and social posts.
- Build and iterate on a digital transformation communications strategy and plan, forecasting communications needs and streamlining requests to deliver high-quality communications efficiently.
- Align on messaging, communication vehicles, and timing with partners across the Marketing & Communications organization.
- Connect with technical experts, senior leaders, and marketing partners to advance communications.
- Monitor communication effectiveness and continuously improve upon the strategy, deliverables, and partnership to achieve business results.
Essential Qualifications
To succeed in this role, you'll need:
- 8 to 10 years of experience in employee communications and change management, with a technical emphasis preferred.
- Knowledge of AP Style, with strong writing and editing skills.
- Strong project management skills, with the ability to manage multiple stakeholders and deliver mutually beneficial outcomes.
- Familiarity with virtual meeting and email platforms.
- Experience producing newsletters, intranet sites, email campaigns, videos, and events.
Preferred Qualifications
While not essential, the following skills and experience will be a plus:
- Experience in a manufacturing or technology industry.
- Knowledge of digital transformation and its impact on business operations.
- Experience with content management systems and digital asset management.
- Strong analytical skills, with the ability to measure communication effectiveness.
Skills and Competencies
To excel in this role, you'll need to possess:
- The ability to distill complex information into succinct, easy-to-understand content.
- Strong partnering skills, with the ability to identify and deliver the right message, format, and timing to connect with target audiences.
- Excellent writing, editing, and publishing skills, with the ability to deliver quality communications across various formats.
- The ability to work independently and proactively, crafting communications strategy, managing deadlines, and delivering results in a fast-paced environment.
- Strong coordination and project management skills, with the ability to build alignment and manage feedback across stakeholders and design partners.
Career Growth Opportunities and Learning Benefits
At Flex, we're committed to investing in our employees' growth and development. As a Digital Transformation Communications Lead, you'll have opportunities to:
- Develop your skills in digital transformation, employee communications, and change management.
- Work with cross-functional teams, including IT, Global Operations, and Marketing & Communications.
- Participate in training and development programs to enhance your skills and knowledge.
- Take on new challenges and responsibilities, with opportunities for career advancement.
Work Environment and Company Culture
At Flex, we pride ourselves on our inclusive and collaborative work environment. Our culture is built on the principles of:
- Diversity and inclusion, where uniqueness is celebrated as a competitive edge.
- Belonging, where employees feel valued, respected, and empowered to contribute.
- Collaboration, where teams work together to achieve common goals.
- Innovation, where creativity and experimentation are encouraged.
Compensation, Perks, and Benefits
We offer a comprehensive compensation package, including:
- A competitive salary, commensurate with experience.
- A full range of medical benefits, dental, and vision.
- Life Insurance.
- Matching 401K.
- PTO.
- Tuition Reimbursement.
- Employee discounts at local retailers.
Join Our Team!
If you're a motivated and experienced communications professional looking to drive innovation and change, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team and contribute to our mission of making great products that create value and improve people's lives.
Flex is an Equal Opportunity Employer, and we celebrate diversity and inclusion. We do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process.
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