Technical Business Analyst ERP & eCommerce
Location: Full Remote (must work EST hours)
Overview
We are looking for a Senior Technical Business Analyst with strong experience in ERP eCommerce integrations, business requirements, and cross-functional delivery. This role partners closely with business teams, IT, and external developers to translate needs into technical solutions, improve processes, and support end-to-end project execution in a fast-paced environment.
What You ll Do:
• Gather and translate business requirements into clear functional/technical specs.
• Lead analysis of ERP eCommerce workflows (order-to-cash, product data, pricing, inventory, fulfillment).
• Support troubleshooting of integration issues (APIs, middleware, data flows).
• Conduct fit/gap analysis and propose effective solutions.
• Create documentation: requirements, process flows, data mapping, UAT scripts.
• Lead UAT planning and execution across multiple systems.
• Coordinate with product, IT, marketing, and external partners on implementations.
• Support project timelines, communication, and change management activities.
• Identify opportunities to improve processes and system performance.
What We re Looking For
• 7 10+ years as a Business Analyst or Technical BA.
• Required: Recent hands-on experience with eCommerce platforms (e.g., Magento/Adobe Commerce, Shopify, BigCommerce, Salesforce Commerce Cloud).
• Strong understanding of ERP systems and end-to-end business workflows.
• Experience with ERP eCommerce integrations and system troubleshooting.
• Ability to read SQL and understand system architecture basics.
• Strong documentation skills (BRDs, FSDs, user stories, process flows).
• Experience running UAT and supporting multi-system testing.
• Comfortable working in Agile environments.
• Excellent communication and stakeholder management skills.
• Ability to thrive in a fast-paced, high-growth environment.
Nice to Have:
• Experience with integration tools (Boomi, MuleSoft, Jitterbit, Celigo).
• Knowledge of data architecture, ETL, or data governance.
• Experience in retail, DTC, or high-volume eCommerce operations.
Apply Now
Apply Now