Note: The job is a remote job and is open to candidates in USA. Paradigm is a software company transforming the way that the residential, construction & building product industries operate across the globe. They are seeking a Systems Consultant – Catalog to work directly with customers to implement and support Paradigm’s enterprise software, advising on best practices and refining business processes.
Responsibilities
- You will analyze and document detailed business and functional requirements and customer workflows to assist in building overall project scope
- You will interpret customer product documentation to design interactive configuration workflow for end users
- You will use mathematical reasoning, logic and problem solving to build configuration workflows
- You will utilize Paradigm’s proprietary software suite to construct product configuration workflows
- You will interact directly with external customers to consult on sales, operational, manufacturing, and product configuration needs, as well as Paradigm software and industry best practices
- You will be a pivotal resource for our clients with configuration, testing, training, and issue resolution
- You will participate in quality assurance and regression testing to ensure new features are seamlessly implemented by our customers
- You will advise on project strategy to successfully implement Paradigm software
- You will maintain regular verbal and written contact with customer project teams via weekly project status calls, remote working sessions, email, and issue tracking tools
- You will become an expert with Paradigm products and services (including implementation/live customers, new features & tech and consulting customers on features)
Skills
- Bachelor's Degree or Associates Degree
- 1+ years of experience in a Business Analyst, Project Management or Software Implementation (as a vendor or customer). Knowledge of software development and implementation practices is preferred
- You enjoy solving logic puzzles
- You will need critical thinking, requirement gathering skills, and proven problem-solving skills
- You have excellent customer service and effective communication (both written & verbal). Including the ability to translate technical concepts to people without technical expertise
- You are highly organized with strong attentive to detail and excellent follow-through. You are agile and able to adapt to changing demands and manage multiple priorities in a fast-paced environment
- You are self-motivated and resourceful, with strong interpersonal skills; able to work individually as well as with a team
- You have a strong ability to manage your workload to meet deadlines
- Knowledge of software development and implementation practices is preferred
- Building Products knowledge is a plus
- General understanding of relational databases is preferred
Benefits
- The salary does not reflect total compensation, which includes base salary and benefits.
Company Overview
Paradigm provides a software platform that focuses on the building products industry. It was founded in 1999, and is headquartered in Middleton, Wisconsin, USA, with a workforce of 501-1000 employees. Its website is http://myparadigm.com/.Company H1B Sponsorship
Paradigm has a track record of offering H1B sponsorships, with 4 in 2024, 1 in 2023, 1 in 2022, 4 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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