About The Renfrew Center and Workwarp
The Renfrew Center, in partnership with the innovative remote‑work platform Workwarp, stands as the nation’s premier provider of evidence‑based treatment for eating disorders. With more than three decades of clinical excellence, Renfrew has helped thousands of women transform their lives through compassionate, personalized care. The organization’s mission is to empower each client with the tools, support, and confidence needed to achieve lasting recovery and thrive in every aspect of life.
Our telehealth program expands this life‑changing impact beyond brick‑and‑mortar walls, delivering specialized therapy, nutrition counseling, and medical monitoring directly to patients wherever they reside. By leveraging cutting‑edge technology and a nationwide network of clinicians, Renfrew’s virtual services reach underserved communities, rural areas, and busy professionals who need flexible, high‑quality care.
At the heart of this growth is a steadfast commitment to diversity, equity, and inclusion (DEI). Renfrew believes that the strength of its workforce reflects the diversity of the populations it serves. We celebrate every voice, background, and perspective, fostering an environment where all employees feel a deep sense of belonging and the freedom to innovate.
Why This Role Matters
The Remote National Professional Relations Representative (PRR) is the bridge between Renfrew’s telehealth expertise and the broader healthcare ecosystem. In this high‑visibility, strategic position, you will cultivate and sustain relationships with physicians, hospital systems, corporate wellness programs, and academic institutions across the United States. Your outreach will directly influence patient access, referral volumes, and ultimately, the number of women who receive critical, life‑saving treatment.
Because the role is fully remote, you will enjoy the flexibility to work from any location while collaborating with a dynamic, cross‑functional team that includes clinical leaders, marketing specialists, and senior executives. Your success will be measured not only by quantitative metrics such as new referral contracts and enrollment numbers, but also by the quality of partnerships you build and the positive impact those alliances have on patient outcomes.
Key Responsibilities
Strategic Outreach & Relationship Management
- Nationwide Outreach: Identify, engage, and nurture relationships with key decision‑makers at hospitals, health systems, physician groups, corporate wellness departments, and universities.
- Program Education: Deliver compelling presentations—both live and virtual—about Renfrew’s telehealth services, treatment philosophies, and evidence‑based outcomes.
- Referral Pipeline Development: Create structured referral pathways that simplify the process for external partners to connect patients with Renfrew’s programs.
- Community Representation: Serve as Renfrew’s ambassador at industry conferences, webinars, and community health fairs, enhancing brand visibility and credibility.
- Data‑Driven Reporting: Track outreach activities, partnership health, and referral conversion rates; present insights to senior leadership for continuous improvement.
Collaborative Initiatives
- Cross‑Functional Alignment: Partner with the Marketing, Clinical, and Product teams to develop targeted outreach campaigns and tailor messaging to specific audience segments.
- Feedback Loop: Gather partner feedback regarding program experiences and collaborate with internal stakeholders to refine service delivery.
- Strategic Proposals: Draft and negotiate partnership agreements, service level agreements (SLAs), and joint‑marketing initiatives.
Thought Leadership & Thought Partnerships
- Public Speaking: Represent Renfrew at panel discussions, podcasts, and webinars, establishing the organization as a thought leader in women’s eating disorder treatment.
- Content Development: Contribute to white papers, case studies, and educational resources that showcase program efficacy and research findings.
Essential Qualifications
- Education: Bachelor’s degree in Health Administration, Business, Communications, or a related field (Master’s degree preferred).
- Experience: Minimum of two years’ professional experience in healthcare outreach, medical sales, or related fields. Demonstrated success in building and managing large‑scale professional relationships is essential.
- Communication Skills: Exceptional oral and written communication abilities; proven track record of delivering persuasive presentations to senior stakeholders.
- Strategic Thinking: Ability to analyze market trends, identify emerging opportunities, and develop proactive outreach strategies.
- Self‑Starter Mentality: Comfortable working independently in a remote environment, managing your own schedule, and meeting ambitious targets without direct supervision.
- Technological Proficiency: Familiarity with CRM platforms (e.g., Salesforce, HubSpot), virtual meeting tools (Zoom, Microsoft Teams), and basic data analytics.
- Commitment to DEI: Passion for fostering inclusive environments and collaborating with culturally diverse partners and patients.
Preferred Qualifications & Additional Assets
- Advanced degree (MBA, MPH, MHA) or specialized certifications in medical sales or health communication.
- Prior experience in telehealth, behavioral health, or eating disorder treatment settings.
- Proven record of securing multi‑year contracts or partnership agreements.
- Professional speaker experience at national conferences or industry summits.
- Multilingual abilities—especially fluency in Spanish—are highly valued.
Core Skills & Competencies for Success
- Relationship‑Building: Empathy, active listening, and the ability to build trust quickly with diverse stakeholders.
- Negotiation & Influence: Skilled at aligning partner objectives with Renfrew’s mission to achieve win‑win outcomes.
- Analytical Acumen: Comfortable interpreting referral data, KPI dashboards, and market research to drive strategy.
- Project Management: Ability to juggle multiple outreach campaigns, meet deadlines, and coordinate cross‑functional resources.
- Adaptability: Thrive in a fast‑moving, evolving telehealth landscape and pivot strategies as market conditions shift.
- Technology Fluency: Proficient with remote‑work collaboration tools, video‑conferencing, and digital content creation.
Career Growth & Learning Opportunities
Renfrew is committed to the professional development of every team member. As a Remote National Professional Relations Representative, you will have access to:
- Mentorship Programs: Pairing with senior leaders in clinical operations, sales strategy, and executive management.
- Continuing Education: Tuition reimbursement for relevant graduate courses, certifications, and industry conferences.
- Leadership Pathways: Clear advancement tracks toward Senior Partnerships Manager, Director of National Outreach, or Vice President of Business Development.
- Cross‑Functional Exposure: Opportunities to rotate into marketing, product development, or clinical program design to broaden expertise.
Work Environment & Culture
Renfrew’s remote workforce is built on trust, accountability, and a shared purpose of transforming lives. Our culture is defined by:
- Inclusive Community: Regular virtual roundtables, DEI workshops, and employee resource groups that celebrate diverse perspectives.
- Well‑Being Focus: Access to mental‑health counseling, wellness stipends, and virtual fitness classes to support holistic employee health.
- Collaborative Technology: State‑of‑the‑art collaboration platforms that enable seamless communication across time zones.
- Recognition & Rewards: Quarterly “Impact Awards” that celebrate outstanding partnership achievements and innovative outreach ideas.
Compensation, Benefits & Perks
While the exact salary will be tailored to experience and market benchmarks, successful candidates can expect a competitive base salary complemented by performance‑based incentives. Our comprehensive benefits package includes:
- Health Coverage: Medical, prescription drug, vision, and dental plans with employer contributions.
- Retirement Savings: 401(k) plan with generous employer match to help you build long‑term financial security.
- Paid Time Off: Generous PTO accruals, paid holidays, and flexible scheduling to support work‑life harmony.
- Insurance Protection: Short‑ and long‑term disability, life insurance, and accidental death & dismemberment coverage.
- Employee Assistance: Confidential counseling services, financial wellness resources, and a robust Employee Assistance Program (EAP).
- Professional Development: Access to a learning portal, industry conference budgets, and tuition reimbursement for approved programs.
- Wellness Incentives: Health Savings Account (HSA) options, flexible spending accounts, and wellness challenges.
- Referral Bonuses: Rewards for recommending qualified talent to join the Renfrew family.
Application Process & Next Steps
If you are driven by a passion for helping women overcome eating disorders, possess a talent for strategic relationship building, and thrive in a remote, high‑impact role, we invite you to apply today.
To submit your application, please click the link below, complete the brief questionnaire (including your years of sales/marketing experience and salary expectations), and attach your updated resume.
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Join Us in Changing Lives
The Renfrew Center’s mission is more than a statement; it is a daily commitment to empower women, foster recovery, and build brighter futures. As a Remote National Professional Relations Representative, you will be a critical catalyst in this mission, connecting patients with the care they deserve and expanding Renfrew’s reach across the nation.
Don’t miss the chance to be part of an organization where your efforts have measurable, life‑altering impact. Submit your application now, and let’s work together to make recovery accessible to every woman who needs it.
Apply Now