Job Highlights:
- Location: Remote (Arizona, USA)
- Start Date: Immediate openings available
- Position: Infrastructure Engineer
- Company: American Express
- Compensation: Competitive salary ($26/hour)
Join our diverse tech team as an Infrastructure Engineer, where you will design, code, and deliver software that makes a significant impact on our clients' digital lives. Collaborate with talented engineers in an open, dynamic, and inclusive environment, and enjoy the autonomy to make your own technical decisions. American Express offers a range of opportunities to work with the latest technologies and encourages you to contribute to the broader engineering community through open source.
In this role, you will contribute to the analysis of business, application, and technical system requirements, and support the design, build, development, and integration of infrastructure that meets the needs of our business portfolio or platform. You will also lead initiatives that deliver functional end-to-end infrastructure solutions that adhere to Innovation standards.
Your key responsibilities will include:
- Planning, allocating, and managing the efficient use of Functional Support resources throughout the development life cycle
- Managing break/fix, incident, and problem activities across the team
- Supervising Engineers or Execution Testers in the local market group
- Monitoring, controlling, and reporting Functional Support consumption throughout the development life cycle
- Serving as the primary point of contact for business/development groups or vendors needing assistance in resolving issues
- Coordinating Activities resources in the goal/prevention of issues where necessary
- Supporting production assurance practices and ITIL (Information Technology Infrastructure Library) compliance process conformance
To be successful in this role, you will need:
- 2+ years of engineering experience in a mainframe environment
- Experience with design and implementation of mainframe and distributed applications
- 2+ years of experience with mainframe infrastructure, hardware, and operating systems
- 2+ years of experience monitoring issues, change and incident lines, enforcing compliance with capability, root cause analysis, and change quality targets
- Excellent written and verbal communication skills
Preferred qualifications include previous experience in a operations or support role.
Your Future Starts Here
Don't miss out on this exciting opportunity. Apply now to join our team as a Remote Infrastructure Engineer and take the first step towards a rewarding career with American Express.
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