IonQ, Inc. is the world's leading quantum company delivering solutions to solve the world's most complex problems. They are seeking a Senior System Operations Engineer to operate and improve their industry-leading quantum computers, focusing on hardware and software maintenance while collaborating with a cross-functional team.
Responsibilities
- Participate in follow-the-sun on-call rotations to keep our systems running at peak performance
- Ensure high uptime and performance of our commercial quantum computers, through alert response, monitoring, and engineering of state-of-the-art quantum computers
- Work collaboratively with other System Operators on improvements and processes and practices to make operating quantum systems easier and more efficient
- Communicate with customers to coordinate access and inform on system status
- Remotely interfacing with quantum systems to impact performance using documented procedures
- Interpreting telemetry to aid in deeper understanding of quantum system status
- Clearly communicating with teams working across multiple timezones
Skills
- Bachelor's or Master's degree in physics, engineering, or another physical science
- Desire and capability to work closely on a team that is distributed - excellent communication skills and a collaborative mindset
- Hands on experience with optical alignments, laser stabilization, and/or AOMs
- A propensity for learning new things and fascination with emerging technologies
- Formal training or education in statistics
- Capable of adapting for an ever-growing and ever-changing work environment
- Disposition to work flexible working hours, on a 24/7 oncall shift where the rotation changes as needed
- 1+ year laboratory experience in atomic and/or optical physics
- PhD in physics, engineering, or another physical science
- Deep experience with Javascript or Python
- A background in data analysis, data science, or machine learning
- Software Engineering experience
Benefits
- Comprehensive medical, dental, and vision plans
- Matching 401K
- Unlimited PTO and paid holidays
- Parental/adoption leave
- Legal insurance
- Home technology stipend
Company Overview
- IONQ offers enterprise-grade quantum systems designed for businesses seeking to harness the power of quantum computing in their operations. It was founded in 2015, and is headquartered in College Park, Maryland, USA, with a workforce of 201-500 employees. Its website is https://ionq.com.