Position Description
Provides excellent signature service experience to prospective students to Texas Tech University Online to drive strategic enrollment growth. Leads efforts to assist prospective transfer students in understanding how their existing credits apply toward degree completion at TTU. Plays a key role in guiding the largest population of TTU Online undergraduate students toward the most efficient and cost-effective degree pathways, ensuring they maximize transferable credits and achieve their bachelor's degrees as quickly and affordably as possible. Title reserved for the use of TTU Online.
Travel Required
Up to 25%
Major/Essential Functions
- Reach out to all new student appointment requests to set up a time to review their educational goals and create a degree plan including microcredentials and PLA to get them to those goals as efficiently as possible. 50%
- Develop prospective degree plan that are agreed upon with the prospective students. 30%
- Ensure all prospective degree plans are saved in Salesforce for OSAs and appointments/calls are logged. 10%
- Attend and Present at Online Degree Pathway virtual presentations to encourage students to take part in the service. 10%
Grant Funded?
No
Pay Basis
Hourly
Work Location
Lubbock
Preferred Qualifications
- Working knowledge of higher education admissions and academic advising.
- Fast paced degree planning experience where accuracy is required with multiple Online degrees from various colleges within the university.
- Experience in academic advising desirable.
- Bilingual in Spanish/English preferred.
- Customer service experience.
Department
TTU Online Business Operations
Required Attachments
Cover Letter, Professional/Personal References, Resume / CV
Job Type
Full Time
Shift
Day
Required Qualifications
Bachelor's degree plus one year related experience; OR a combination of education and/or related experience to equal five years.
This position requires eligibility to drive TTU vehicles, including a valid U.S. driver license and two years of driving experience.
Does this position work in a research laboratory?
No
Safety Information
Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
Job Family
Academic & Student Services
Job Sub Family
Academic Advising
Knowledge, Skills, and Abilities
Working knowledge of Microsoft Office Suite. Ability to learn and utilize customer relationship software, Salesforce. Demonstrate working knowledge of admissions and academic advising policies and procedures, and proficient use of admissions technology. Excellent time management, organization, critical thinking, and efficiency skills. Ability to prioritize in a fast paced environment.
Hourly Pay Range
$16.39 - $21.30 - $26.25