This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves supporting Lifeway Camps as a Church Solutions Specialist. You'll engage with youth and kids ministry leaders, focusing on summer camp registrations.
• Build and maintain positive relationships with church customers
• Assist with summer camp registrations via phone, email, and chat
• Educate customers on Lifeway's various camps, locations, and dates
• Provide customers with pricing, scheduling, and other applicable camp preparation information
• Promote and recommend additional resources, events, and services based on customer needs
• Investigate, analyze, and resolve customer inquiries related to camps
• Issue credits according to established guidelines
• Follow up with customers regarding waiting lists, deposits, and balances due for camp
• Stay up to date on changes to camps using provided resources
• Demonstrate a servant's heart and a passion to serve others, Christ, and the Church
Qualifications
• Live out Lifeway’s mission and values, showing deep commitment to Kingdom work
• High school diploma or GED, required
• 1 year customer service experience, preferred
• Actively attend an evangelical Christian church and serve/participate in church events or ministries, required
• Past experience with Lifeway Camps, preferred
• Intermediate computer skills, including ability to navigate product databases, data entry systems, internet search, and online support tools
• Experience with chat support software, preferred
• Clear and effective written and verbal communication skills
• Strong multi-tasking and organization skills
Requirements
• This is a seasonal Summer Camps role that is remotely based.
• Dates of work are April 20th 2026 - July 20th 2026.
Benefits
• Comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more.
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