Grainger is a leading broad line distributor serving over 4.5 million customers worldwide. The Field Sales Account Representative is responsible for managing existing medium-sized customers, understanding their MRO challenges, and promoting Grainger's offerings through face-to-face interactions.
Responsibilities
- Create a territory plan that assesses and prioritizes customer needs while achieving or exceeding performance targets aligned with sales strategies
- Build and execute account plans focused on growing all customers through building relationships, increasing number of contacts, and demonstrating the features and benefits of products and services effectively
- Leverage technology, internal and external resources to plan for and deliver relevant, timely and valuable customer meetings that build trust and grow sales
- Maintain an active robust pipeline, leverage opportunities to negotiate and drive sales that that balance customer satisfaction with profitability
- Utilize CRM system to prioritize leads, manage opportunities, and document account interactions to track progress to ensure timely follow-ups and deal closures
- Expand customer contacts to strengthen relationships and uncover additional business opportunities
- Utilize various communication channels to proactively increase sales, maximize customer purchasing, and provide real-time solutions to customer needs
Skills
- High School Diploma/GED
- 1+ years of sales experience
- Ability to travel and have occasional overnights (dependent on territory)
- Respond effectively to customer needs, ensuring high levels of satisfaction and service quality
- Influence outcomes and gain support through logical reasoning, clear communication, and relationship-building
- Manage tasks and priorities effectively through structured planning and execution
- Convey information clearly and professionally in both written and verbal formats
- Consistently initiates and completes assignments independently, with persistence and timely follow-through
- A valid driver's license
- Associate's Degree or
- Bachelor's Degree or equivalent experience preferred
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
Company Overview
As a leading business-to-business organization, more than 4.5 million customers worldwide rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support. It was founded in 1927, and is headquartered in Savannah, Georgia, USA, with a workforce of 10001+ employees. Its website is https://www.grainger.com.
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