Experienced Inbound Sales Specialist - High Tech Home Security Industry - $20/hour + Commission - Fully Remote with Optional Office Collaboration

Join the Mission to Keep Every Home Secure with SimpliSafe

At SimpliSafe, we're on a mission to protect the lives and homes of our customers through innovative, user-friendly home security solutions. As a high-tech company with a passion for making a difference, we're committed to creating a culture that supports the growth and development of our team members. If you're a motivated and ambitious sales professional looking for a new challenge, we want to hear from you!

About Us

SimpliSafe is a rapidly growing company that's disrupting the traditional home security industry with its cutting-edge technology and customer-centric approach. We're a team of innovators, problem-solvers, and customer advocates who are dedicated to making home security more accessible and affordable for everyone. Our company culture is built on a foundation of collaboration, innovation, and a "no ego" attitude, where everyone is encouraged to contribute and grow.

Why We're Hiring

As we continue to expand our customer base and push the boundaries of what's possible in home security, we're looking for talented Inbound Sales Specialists to join our team. If you're a charismatic and coachable sales professional with a passion for delivering exceptional customer experiences, we want you to be part of our journey.

The Role: Inbound Sales Specialist

As an Inbound Sales Specialist at SimpliSafe, you'll be the face of our company to new and existing customers. You'll work closely with our customers to understand their needs and provide personalized recommendations to help them secure their homes and families. This is a fully remote role with the flexibility to work from home or our office, with optional in-person collaboration on two core days each month.

Primary Responsibilities

• Assist future customers through the process of selecting the right system, products, and services best suited for their lifestyle needs.
• Identify key insights to customers' needs and provide recommendations to help secure their home, family, pets, etc.
• Follow SimpliSafe's sales methodology to ensure the highest level of respect, trust, and loyalty with our future customers.
• Perform customer follow-up activities, including quotes, information requests, etc.
• Properly collect and input customer information for proper customer identification.
• Make recommendations of special promotions and affiliated partners' products and services.

What You'll Bring

To succeed in this role, you'll need to have a positive, can-do attitude and a strong work ethic. You'll be a self-starter who's eager to learn and grow with our company. Here are some of the key qualifications and skills we're looking for:

• A positive, can-do attitude and eagerness for continuous improvement.
• Enhanced listening skills and empathy to help identify the best solution for the customer.
• Comfort with technology and ability to provide technical assistance for consumer electronics.
• Proven record of outstanding attendance and timeliness in a structured environment.
• Strong work ethic and drive to contribute to company goals.
• Clear and effective communication skills, both written and verbal.
• Ability to work at times either independently and/or in a team setting.
• Ability to prioritize in a fast-paced environment, with excellent time management skills.
• Strong commitment to customer happiness and satisfaction.

Essential Qualifications

To be considered for this role, you'll need to meet the following essential qualifications:

• Eligibility for certification as an electronic security employee, which requires submitting your fingerprints to the Virginia Department of Criminal Justice Services (DCJS) for use in conducting a national criminal records search and a Virginia criminal history search and final certification approval from DCJS.

Preferred Qualifications

While not required, the following qualifications will be considered a plus:

• Previous sales experience, particularly in the home security or related industries.
• Strong knowledge of consumer electronics and home security systems.
• Experience working in a fast-paced, dynamic environment.

Our Company Culture and Values

At SimpliSafe, we're committed to creating a culture that supports the growth and development of our team members. Our company values are at the heart of everything we do:

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a "no job too small" attitude, and an open, inclusive, and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

As a SimpliSafe team member, you'll enjoy a competitive salary of $20/hour + commission, with earning potential up to $2250/month. You'll also have access to a range of exciting benefits, including:

• A flexible, hybrid work model that allows you to work from home or our office.
• Opportunities for career growth and professional development.
• A collaborative, dynamic work environment that's always pushing the boundaries of innovation.
• A culture that values and supports your well-being and success.

Ready to Join Our Team?

If you're a motivated and ambitious sales professional who's passionate about delivering exceptional customer experiences, we want to hear from you! As an Inbound Sales Specialist at SimpliSafe, you'll be part of a team that's making a real difference in the lives of our customers. Apply now to join our mission to keep every home secure.

SimpliSafe is an equal opportunity employer, and we welcome applications from diverse candidates. We are committed to full support of qualified individuals in hiring and employment. If you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected].

Apply Now