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Posted Nov 12, 2025

Experienced Customer Support Specialist for Medical Records Processing – Full-Time Remote Opportunity with blithequark

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Introduction to blithequark

blithequark is a pioneering data platform company that has established itself as the world’s leader in health data exchange. Our vision is ambitious and clear: every healthcare decision should be powered by the right data, at the right time, and in the right format. To achieve this, we have developed a platform that is powered by the largest, most diverse health data network in the U.S., making data secure, accessible, and usable to inform better health decisions. blithequark is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.

Join Our Team

By joining blithequark today, you are stepping onto a high-performing, values-driven team that is dedicated to tackling some of healthcare’s most complex problems with technology-forward solutions. Our team members bring a diversity of professional, educational, and life experiences to realize our bold vision for healthcare. We are committed to a work environment that is free from job discrimination and are proud to be an Equal Employment Opportunity employer, where all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Job Overview

We are seeking an experienced Customer Support Specialist to join our team in a full-time remote capacity. As a Customer Support Specialist, you will play a critical role in our medical records processing team, working in a high-volume production environment and providing exceptional support to our clients and customers. Your primary responsibilities will include:

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

Preferred Qualifications

While not required, the following preferred qualifications will make you a more competitive candidate for this role:

What We Offer

At blithequark, we are committed to providing our employees with a comprehensive benefits package and opportunities for growth and development. As a Customer Support Specialist, you can expect:

Work Environment and Culture

At blithequark, we are proud of our dynamic and inclusive work environment, where employees are valued and respected for their contributions. As a remote employee, you will be an integral part of our team, with regular opportunities for virtual communication and collaboration. Our company culture is built on the following core values:

How to Apply

If you are a motivated and customer-focused individual who is passionate about healthcare and technology, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role. We look forward to hearing from you and exploring how you can contribute to the success of blithequark.

Equal Employment Opportunity

blithequark is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it by selecting the ‘Interview Accommodation Request’ category.

Privacy Policy

For more information about how we collect and use your data, please review our Privacy Policy.

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