CGI is seeking a junior functional resource to support general operations and maintenance support for the asset management system at a government agency. The role involves assisting with end user support, training, and various business process tasks to meet client objectives.
Responsibilities
- Analyzing and identifying current business processes and system functionality to determine the best methods for achieving business objectives
- Creating documentation, written policies, and standard operating procedures for distribution to all end users and system stakeholders
- Participating in configuration sessions and to-be process definition meetings
- Developing design documentation based on customer requirements that will be leveraged to develop functionality
- Testing system functionality and troubleshooting system errors
- Providing desk side support to users as they complete work in the asset management software
- Participating in meetings with system stakeholders to solicit and consolidate feedback on the system and business processes in use
- Developing business process efficiencies for the client with clear objectives and measurable outcomes
- Additional tasks as necessary to meet customer objectives
Skills
- Familiarity with the organization, roles, and systems involved in the federal financials process (Asset Management preferred)
- Experience in implementation and support of a federal IT system (Asset Management preferred)
- Experience training novice/new users on an IT system (Asset Management preferred)
- Experience and comfort facilitating meetings, training sessions, and group presentations
- Comfort presenting to clients
- Strong writing skills and prior experience developing agendas, minutes, and presentation materials
- Demonstrated skills in the development/execution of SOPs, QRGs and step-by-steps
- Experience in testing and documentation of IT System functionality (Asset Management preferred)
- Demonstrated ability to troubleshoot issues and present to the client a variety of options to resolve the issue
- Demonstrated ability to utilize available resources to research issues/topics that are unfamiliar with
- Demonstrated ability to work both in a team environment as well as individually when needed
- Strong analytic thinking skills
- Knowledge of federal asset management best practices, processes and procedures
- Demonstrated Experience in CGI's Sunflower solution or another asset management solution
- Knowledge of SQL
Benefits
- Competitive compensation
- Comprehensive insurance options
- Matching contributions through the 401(k) plan and the share purchase plan
- Paid time off for vacation, holidays, and sick time
- Paid parental leave
- Learning opportunities and tuition assistance
- Wellness and Well-being programs
Company Overview
CGI is an IT and business consulting services firm that offers consulting, cyber security, cloud, and IT services. It was founded in 1976, and is headquartered in Montréal, Quebec, CAN, with a workforce of 10001+ employees. Its website is https://www.cgi.com.Company H1B Sponsorship
CGI has a track record of offering H1B sponsorships, with 775 in 2025, 762 in 2024, 795 in 2023, 940 in 2022, 846 in 2021, 582 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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