Job Description:
• Develop training courses and report on progress, issues, and areas for improvement
• Supports staff assisting with training delivery and training content development, including in-person and virtual coordination
• Maintains strong working relationships with clients and internal/external stakeholders through clear communication and collaboration
• Contributes to the coordination and integration of training efforts
• Communicates and explains new directives, policies, or procedures to key stakeholders
• Projects a positive image of the organization to employees, customers, industry, and community
• Collaborates effectively with California Connect team members and business partners to identify knowledge gaps and develop training content that addresses needs and expectations
• Utilizes brand-aligned principles and communication techniques to develop effective curricula and course content that best fits the needs of the learner
• Stays current and relevant in education technology, adult learning, and education best practices
• Serves as a point of contact for internal and external partners, contributing to curriculum content
• Provide reports to leadership on training activities, statistics, and quality assurance data.
• Works with information technology and automation tools, including Microsoft Office, SharePoint, Zoom, Slack and various LMS platforms
• Other duties as assigned
Requirements:
• A minimum of three (3) years of experience within the past ten (10) years, leading and managing the development of self-administered computer-based training.
• A minimum of one (1) year of experience developing training courseware that teaches training recipients how to train others (i.e. a “train-the-trainer” model).
• Ability to communicate effectively using American Sign Language (preferred)
Benefits:
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