Remote Customer Service Telephone Receptionist – $26/hr + Full Benefits
Company: Centratel National Answering Service
Job Type: Full-Time
Pay: $26.00 per hour (base)
Overtime: Double-time overtime is currently available.
Location: Remote (KY, TN, TX, ID, OR, & UT )
Why Work at Centratel
Centratel is a U.S.-based, elite, “human-first” telephone answering service with over 40 years of stability. We answer phones for medical offices, service companies, and professionals nationwide. Many employees stay 20+ years because we pay well, treat people professionally, and offer real benefits.
This is not sales. No cold calling. No quotas.
Pay & Benefits
• $26.00/hour starting pay
• $4.00/hour weekend differential
• Monthly performance bonus earning up to an additional $5-$10 per hour
• Currently, overtime work earns double-time
• Employer-paid health insurance
• Retirement plan with company match
• Paid training and paid time off
• Long-term, stable employment
What You’ll Do
• Answer inbound calls professionally
• Accurately record and relay messages
• Follow clear, client-specific instructions
• Handle calls calmly and efficiently
What We’re Looking For
• Clear speaking voice, great enunciation, and strong active listening skills
• Reliable, professional work habits
• Basic computer skills and fast, accurate typing (40 WPM)
• Must be able to work scheduled shifts, including weekends, some evenings, and holidays
• Ability to work independently in a remote environment
Previous call center experience preferred. 1-2 years of remote work experience required. Paid training provided.
Important Notes
• This is a drug-free workplace with pre-employment and random testing
• Reliable internet and a quiet home workspace are required
• *No phone calls, please. We will contact you if your application is selected for further consideration.
Job Type: Full-time
Pay: $26.00 - $36.00 per hour
Benefits:
• 401(k) matching
• Health insurance
• Paid time off
• Referral program
• Vision insurance
Application Question(s):
• Do you currently have all the required work-from-home equipment listed on our website (computer, headset, high-speed internet, etc.)? Yes or No. If no, please explain.
Education:
• High school or equivalent (Required)
Location:
• Kentucky (Required)
Shift availability:
• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)
Work Location: Remote