Job Description:
• Act as the go-to expert for complex technical cases involving network security, identity integrations, and secure connectivity.
• Troubleshoot advanced issues related to firewall policies, VPN configurations, SD-WAN, and secure application delivery.
• Integrate and support Microsoft Entra ID, Okta, and other identity providers for SSO, federation, and conditional access scenarios.
• Perform in-depth analysis of authentication flows (SAML, OAuth 2.0, OpenID Connect) and resolve associated token or access issues.
• Partner with Engineering and Product teams to influence long-term security and networking improvements.
• Create and maintain knowledge base articles, technical documentation, and best practice playbooks for internal and external audiences.
• Mentor frontline solution engineers and contribute to internal training and enablement programs.
• Participate in customer engagements, security workshops, and architecture reviews as a trusted technical advisor.
Requirements:
• 5+ years of experience in network security, identity management, or enterprise networking.
• Strong expertise in firewalls, VPNs, SD-WAN, and zero trust architectures.
• Hands-on experience integrating with Microsoft Entra ID (Azure AD) and/or Okta.
• Deep understanding of SAML, OAuth2.0, and OpenID Connect protocols.
• Proven ability to analyze network traffic, logs, and device-to-cloud communications for complex issue resolution.
• Excellent written and verbal communication skills with the ability to explain technical topics clearly to varied audiences.
• A customer-first mindset with a passion for secure design and problem-solving.
Benefits:
• employee ownership
• health insurance
• 401k with matching contributions
• disability insurance
• paid-time off
• growth opportunities
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