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About arenaflex – Pioneering the Future of Transportation Management
arenaflex is a global leader in logistics and supply chain solutions, empowering businesses to move goods with speed, precision, and confidence. Our cutting‑edge Transportation Management platform blends advanced analytics, real‑time visibility, and agile execution to transform how customers plan, execute, and optimize their freight operations. With a culture that champions innovation, collaboration, and continuous improvement, arenaflex offers a dynamic environment where every team member can make a tangible impact on the world’s supply chains.
Position Overview
The Strategic Customer Solutions Advisor will serve as a critical bridge between our sales organization and the customers who rely on arenaflex’s transportation management expertise. Working a flexible schedule (7:00 AM – 4:00 PM, Monday‑Friday, with a hybrid model of 3 days onsite and 2 days remote), you will lead the analysis of inbound requests for information (RFI) and requests for proposals (RFP), develop robust profit‑and‑loss models, craft compelling pricing structures, and shape solution designs that align with customer objectives. This role is central to driving revenue growth, enhancing customer satisfaction, and strengthening arenaflex’s market position.
Key Responsibilities
- Solution Design & Innovation: Partner with sales teams, service lines, and operating companies to architect creative, data‑driven business solutions that address complex transportation challenges.
- End‑to‑End RFI/RFP Management: Lead the full lifecycle of RFI and RFP responses – from initial qualification, through detailed analysis, to polished final documentation.
- Pricing Model Development: Build, maintain, and continuously refine sophisticated pricing models that reflect market dynamics, cost structures, and customer value drivers.
- Content Library Governance: Curate and update a comprehensive repository of sales‑enablement assets, including PowerPoint decks, case studies, proposal templates, and response libraries.
- Sales Pipeline Reporting: Generate accurate, actionable reports on sales opportunities, pipeline health, and forecast metrics using Salesforce and other analytics tools.
- Proposal & Presentation Creation: Produce high‑impact proposals, executive summaries, and presentation decks that clearly articulate arenaflex’s value proposition.
- Cross‑Functional Collaboration: Work closely with operations, finance, legal, and technology teams to ensure proposals are feasible, compliant, and financially sound.
- Ad‑Hoc Analytics & Support: Provide timely insights, data extracts, and strategic recommendations to support senior leadership and sales executives.
- Continuous Improvement: Identify opportunities to streamline processes, improve data quality, and enhance the overall effectiveness of the sales support function.
Essential Qualifications
- Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Economics, or a related discipline.
- Experience: 5–7 years of proven experience in solution design, sales support, implementation, project management, or facilitation within a logistics or transportation‑focused environment.
- Technical Proficiency: Advanced mastery of the Microsoft Office Suite (Excel for complex financial modeling, PowerPoint for storytelling, Word for documentation) and strong familiarity with Salesforce or comparable CRM platforms.
- Analytical Acumen: Demonstrated ability to dissect complex data sets, develop P&L statements, and translate financial insights into clear business recommendations.
- Communication Skills: Exceptional written and oral communication abilities, capable of crafting persuasive narratives for senior‑level audiences.
- Interpersonal Skills: Proven track record of building and nurturing relationships across functions, customers, and external partners.
Preferred Qualifications & Nice‑to‑Haves
- Graduate‑level coursework or certifications in Supply Chain (e.g., APICS, CSCMP) or Financial Modeling.
- Experience with transportation management systems (TMS) or enterprise resource planning (ERP) solutions.
- Exposure to global logistics operations, including ocean, air, and ground freight modalities.
- Knowledge of regulatory environments affecting freight movement (e.g., customs compliance, hazardous material handling).
- Proficiency in data visualization tools such as Power BI, Tableau, or Qlik.
Core Skills & Competencies for Success
- Strategic Thinking: Ability to see the big picture while drilling down into granular details.
- Problem Solving: Aptitude for quickly diagnosing issues and proposing viable, innovative solutions.
- Customer‑Centric Mindset: Deep empathy for client challenges and a relentless drive to exceed expectations.
- Project Management: Skilled at juggling multiple concurrent projects, meeting deadlines, and delivering high‑quality outputs.
- Detail Orientation: Precision in data entry, financial calculations, and document formatting.
- Collaboration & Teamwork: Comfortable working in cross‑functional teams and championing collective success.
- Adaptability: Thrives in a fast‑paced, evolving environment and embraces change as an opportunity.
Career Growth & Development Opportunities
arenaflex invests heavily in the professional growth of its employees. As a Strategic Customer Solutions Advisor, you will have access to:
- Mentorship Programs: Pairing with senior leaders in sales, strategy, and operations to accelerate learning.
- Continuous Education: Tuition reimbursement, certifications, and internal workshops covering advanced analytics, negotiation tactics, and emerging logistics technologies.
- Leadership Pathways: Clear trajectories toward roles such as Senior Solutions Manager, Sales Enablement Director, or Product Strategy Lead.
- Global Exposure: Opportunities to collaborate with arenaflex teams across North America, Europe, and Asia, expanding your cultural and market insight.
- Innovation Labs: Participation in pilot projects testing AI‑driven route optimization, blockchain traceability, and IoT‑enabled freight visibility.
Work Environment & Culture at arenaflex
Our offices combine collaborative spaces, quiet focus zones, and state‑of‑the‑art technology to foster creativity and productivity. The hybrid schedule (three days in our modern Green Bay campus on Lombardi Ave, two days remote) offers flexibility while maintaining the social connection essential for teamwork. arenaflex’s culture is built on:
- Inclusivity: A diverse workforce where every voice is valued and respected.
- Integrity: Transparent communication and ethical decision‑making at every level.
- Customer Obsession: A relentless drive to deliver measurable value for our clients.
- Innovation: Encouragement to experiment, challenge the status quo, and bring bold ideas to life.
- Well‑Being: Comprehensive wellness programs, ergonomic workstations, and support for mental health.
Compensation, Benefits & Perks
arenaflex offers a competitive total rewards package designed to attract and retain top talent:
- Salary Range: $58,656 – $109,739 USD per year, commensurate with experience, expertise, and market location.
- Performance Incentives: Quarterly bonuses tied to individual and team achievements.
- Health & Wellness: Medical, dental, vision coverage, flexible spending accounts, and telehealth services.
- Retirement Plans: 401(k) with company match and financial planning resources.
- Paid Time Off: Generous vacation, holidays, and sick leave policies.
- Professional Development: Funding for certifications, conferences, and higher‑education courses.
- Employee Assistance Programs: Confidential counseling and support for personal or family challenges.
- Technology Stipend: Home‑office equipment allowance for remote work days.
- Community Engagement: Volunteer programs and charitable giving initiatives.
Commitment to Accessibility & Equal Opportunity
arenaflex is an equal‑opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Reasonable accommodations are available for qualified individuals with disabilities. If you need assistance during any stage of the recruitment process, please contact our Human Resources team at
[email protected]. We will engage in an interactive dialogue to determine appropriate accommodations.
Physical & Cognitive Requirements
The role may involve occasional visits to warehouse environments and requires:
- Ability to sit, stand, walk, and perform tasks for the duration of an 8‑hour shift.
- Visual acuity sufficient for reading detailed financial documents and operating computer systems.
- Manual dexterity for handling documents, keyboards, and mouse devices.
- Physical capacity to lift and carry items up to 50 lbs when necessary.
- Fundamental arithmetic skills (addition, subtraction, multiplication, division) and the ability to interpret policies, procedures, and technical information.
Join arenaflex – Shape the Future of Transportation Management
If you are a strategic thinker with a passion for logistics, a talent for turning data into compelling stories, and a drive to deliver exceptional customer experiences, we invite you to apply for the Strategic Customer Solutions Advisor role at arenaflex. Become part of a forward‑thinking team that is redefining how goods move across the globe.
Apply Now and start your journey with arenaflex today!
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