Sr TechOps Lead Engineer (AWS Cloud)
Department: Technology / Engineering
Role Overview
We are seeking a highly experienced TechOps SME/Lead Engineer with deep expertise in Cloud to lead our cloud infrastructure, DevOps practices, reliability engineering, and operational excellence initiatives. This role is both strategic and hands-on — responsible for designing scalable architectures, improving automation, ensuring system reliability, and leading the TechOps team.
Key Responsibilities
- Architect and manage secure, scalable, and highly available infrastructure on AWS.
- Design multi-account AWS environments using AWS Organizations.
- Implement VPC architecture, IAM policies, networking, and security best practices.
- Oversee EC2, ECS/EKS, Lambda, RDS, S3, CloudFront, and related AWS services.
- Optimize AWS cost management and resource utilization.
Reliability & Production Operations
- Implement Site Reliability Engineering (SRE) best practices.
- Define SLIs, SLOs, and error budgets.
- Manage monitoring and alerting (CloudWatch, Datadog, Prometheus, Grafana).
- Lead incident response, root cause analysis (RCA), and postmortems.
- Ensure 24/7 uptime and operational resilience.
Security & Compliance
- Implement IAM best practices and least-privilege access controls.
- Manage secrets and key management (AWS KMS, Secrets Manager).
- Conduct vulnerability management and patching.
- Support compliance initiatives (SOC 2, ISO 27001, GDPR as applicable).
- Lead disaster recovery planning and backup strategies.
Leadership & Strategy
- Lead and mentor a team of DevOps/TechOps engineers.
- Establish operational KPIs and performance benchmarks.
- Manage on-call rotations and escalation processes.
- Collaborate with Engineering, Product, Security, and Data teams.
- Contribute to long-term infrastructure strategy and cloud roadmap.
<>Required Qualifications- Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
- 10+ years in DevOps, Cloud Engineering, or Infrastructure roles.
- 5+ years leading technical teams.
- Strong hands-on experience with AWS services (EC2, EKS, RDS, S3, IAM, VPC, Lambda).
- Deep knowledge of networking, Linux systems, and distributed systems.
- Experience with Infrastructure-as-Code (Terraform or CloudFormation).
- Strong scripting skills (Python, Bash, or similar).
- Experience with containerization (Docker) and Kubernetes (EKS preferred).
Key Competencies
- Strong architectural thinking
- Hands-on technical leadership
- Crisis and incident management
- Strategic planning and execution
- Excellent cross-functional communication
Success Metrics
- 99.9%+ production uptime
- Reduced deployment lead time
- Reduced incident frequency and MTTR
- Improved cost efficiency
- High-performing and scalable TechOps function