Job Description:
• Build and lead a team of Strategic Partner Managers
• Guide the team to build relationships with and manage key strategic partners
• Ensure that the team is successfully performing their roles
• Impact growth of gross profit target by growing the programs of key partners
• Set and achieve ambitious goals by focusing on process improvements
• Prioritize partner retention by implementing strategies to decrease churn
• Assist the team in maintaining and improving alignment across cross-functional teams
• Work in conjunction with analytics and BI team to develop better tools for client reporting
• Take ownership of cross-functional projects including policies, procedures, and process improvements
• Develop partner strategies/account plans with insights, long-term vision, KPI targets and relationship development plans
• Manage delivery of core partner KPIs including revenue, profitability, and other success metrics
• Identify new opportunities, sell in and negotiate with the partner
Requirements:
• 15+ years of experience managing strategic B2B partners/clients
• 5+ years of experience managing a team
• Bachelor’s degree preferred
• Proven ability to implement and onboard new strategic partners
• Proven ability to navigate customer organizations and work collaboratively with decision makers
• Proven ability to manage strategic relationships at a high-level (including C-level)
• Proven ability to build and lead a strong team at a high growth organization
• Proven ability to coach varying skill levels
• Proven ability to grow existing partnerships with a land and expand approach
• Proven ability to think and act like an entrepreneur, utilizing creative thinking to deliver value to stakeholders
• Proven ability to measure the results of the team’s work
• Excellent communication skills, both written and verbal
• Project management experience, excel at juggling multiple projects and stakeholders
Benefits:
• competitive pay
• flexible time off
• benefits package (including medical, dental, vision)
• Employee Stock Purchase Program
• 401k match
• paid parking
• snacks
• occasional meals
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Apply Now