Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours. Our key products include:
Ideals Virtual Data Room (VDR): A secure, cloud-based platform for sharing confidential documents during due diligence, fundraising, M&A, legal transactions, and other business-critical workflows.
Ideals Board: A platform for boards and executive teams to streamline governance and enhance decision-making in a fast, secure, and compliant way.
Ideals is growing fast, with 400+ team members across 30+ countries. We’re searching for a Senior People Operations Specialist to join our team in Kyiv, Ukraine (or nearby).
In this role, you’ll take ownership of driving and scaling core People Ops processes across our fast-growing, multinational team. From onboarding and office support to benefits, policies, and internal communications — you’ll build and refine systems that ensure a seamless, consistent employee experience across all locations. Your work will directly shape how we support our team across 25+ countries, helping us scale our culture, operations, and people practices in a way that enables global growth and keeps our employees connected, engaged, and empowered.
You’ll report to the Director of People Operations and collaborate closely with teams such as Legal, Finance, Talent Acquisition, IT, and a range of external partners.
Ensure an exceptional employee experience through consistent and high-quality People Ops service delivery
Own and drive global onboarding and offboarding processes
Oversee benefits management and support ongoing improvements
Manage HRIS (BambooHR) with a focus on data accuracy and process optimization
Create and maintain internal policies, including the Ideals Employee & Manager Handbooks
Contribute to cross-functional projects to scale and optimize People Ops in a fast-growing, global team
Support internal communications and employee engagement initiatives
Advanced English — both written and spoken
3+ years in a People Ops / HR Generalist role
Experience supporting teams across 3+ countries
Strong critical thinking and high personal work standards
Clear, people-centered communication with a global mindset
Excellent prioritization and adaptability in fast-changing environments
Naturally curious, proactive, and solution-oriented
Conflict resolution or mediation experience
Experience working with Employers of Record (EORs)
Solid understanding of local labor law and international compliance
Familiarity with Jira or other ticketing systems and SLA/KPI tracking
Experience in HRIS and system implementation
Interest and day-to-day usage of AI (curiosity in AI tools)
Experience in organizing internal events or team gatherings
Screening call with the Talent Acquisition Specialist (~40 mins)
Test task (3 days to complete); Q&A if necessary (30 min); test task presentation (60 min)
Competency-based interview with the Talent Acquisition Specialist (60 mins)
Hiring Manager Interview (60 mins)
We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.
Remote-first flexibility to shape your ideal workday
Home workplace budget
Resilient home budget for Ukraine-based teammates
Resilient office in Kyiv & co-working expense coverage
Individual IT budget for extra equipment
Top-tier tech and AI-powered tools
Access to Ideals Academy with numerous courses
Investment in external learning and development activities
Guidance in Personal Development Plan creation
Professional literature and subscriptions coverage
Support of your passion as a speaker or writer
Internal talent mobility opportunities
Tailored Wellness Package for your physical and mental health
Full coverage of mental health sessions for Ukrainian teammates
Funding for sports competitions
20 business days of paid time off per year
Unlimited health-related time-off
Team-building offline and online events
Budget for meetups with your local team
Generous internal referral program
Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.
Ideals is an equal opportunity employer
Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
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