About the position
Univest Financial Corporation (UVSP), headquartered in Souderton, PA, is seeking a Senior Mortgage Servicing Policy Analyst to join our Loan Operations Team. With approximately $8.2 billion in assets and a commitment to local philanthropy, Univest has been providing financial solutions for nearly 150 years. The successful candidate will play a crucial role in ensuring compliance with various regulatory guidelines and enhancing the efficiency of mortgage servicing processes.
Responsibilities
• Own, review and track any needed updates to departmental policy documentation in accordance with company, agency, investor and regulatory guidelines
• Work with appropriate stakeholders and department managers to ensure policy updates are completed and incorporated into the mortgage and default servicing processes and procedures
• Identify specific compliance-related activities required on Fannie Mae/Freddie Mac/Ginnie Mae/FHA/VA/USDA accounts and ensure they are performed and documented
• Collaborate with teams across the organization on ad hoc projects, ensuring timely and efficient execution
• Build strong working relationships with leaders across the organizations such as legal, risk, operations, sales and servicing, in order to problem solve issues as they arise
• Determine the adequacy of internal controls and procedures in connection with investor requirements and applicable law
• Conduct periodic reviews of mortgage and default servicing and collection activities and systems and ensure appropriate documentation is published
• Gather necessary documents to assist in internal and external audit requests
• Track any company, agency, investor or regulatory deficiencies and monitor the remediation process
• Work with the leader of Default Management to create quality control program procedures for delinquency management and default prevention
• Report comprehensive results of all testing to the department senior management
• Assist with and ensure investor reporting requirements are met
• Responsible for compliance with laws and regulations that apply to this position including the Univest Code of Conduct
• Perform other duties as assigned
Requirements
• Bachelor's degree in a business-oriented field of study preferred
• 3-5 years' experience, preferably working with residential mortgage loan policy
• Excellent administrative and organizational skills, ability to systematically track and follow-up on action plans
• 3-5 years' experience in a financial service or corporate environment preferred
• Experience and detailed knowledge of Fannie Mae and Freddie Mac requirements
• Familiarity with collection laws and regulations (FDCPA)
• Innovative, efficient, able to multi-task, demonstrated analytical ability, sound decision-making and background in a fast-paced environment
• Exposure to credit, loan origination, servicing and core processing systems in addition to other ancillary software programs, such as Microsoft Office suite required
Benefits
• Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
• Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
• Paid Time Off (PTO): 15 days annually (prorated your first year)
• Short Term Disability: 10 days annually of sick time with a doctor's note (prorated your first year)
• Holiday Time Off: 11 paid holidays
• Commissions: paid quarterly based on individual and team production
• Company paid life insurance: as well as other supplemental insurances
• Tuition reimbursement
• Employee Wellness programs: including fitness club discounts and fitness tracker discounts/annual reimbursement
• Discounts: on loan products
• Professional development trainings