Unlock Your Career Potential with Airbnb's Innovative Team
Airbnb is on a mission to create a world where anyone can belong anywhere. As a unified team committed to our core values, we're driving innovation and leadership in the 21st century. Our fast-moving team is dedicated to achieving this goal, and we're now seeking a highly skilled Senior Local License Manager (Contract) to join our Scaled Ops team on a remote basis.
About Airbnb and the Scaled Ops Team
Airbnb's Scaled Ops team is a cross-functional supply team that supports the company's global business operations. We work closely with guests, hosts, and local governments/organizations to ensure successful outcomes for our community. As a Senior Local License Manager, you will play a pivotal role in driving the global expansion of Airbnb's businesses by researching, understanding, and collecting pertinent licenses, certifications, and public and private permitting and access requirements.
Key Responsibilities
- Build out the operational plan to understand, define, collect, and maintain permitting and licensing requirements for various categories across the business at the local and regional levels.
- Create alignment across Supply, Policy, Legal, Product Marketing, and Business stakeholders on the plan to execute on permit, license, access requirements, or other necessary permissions.
- Implement requirements within local jurisdictions, such as reaching out to permitting/licensing bodies, conducting training sessions for team members, and verifying that required documentation has been received and stored.
- Directly connect with institutions, regulatory bodies, and private property owners to understand their requirements and create plans that enable access for hosts.
- Assist hosts with obtaining required permissions.
- Triage inquiries from private and public permitting/licensing bodies, addressing access-related incidents, and assisting with any local enforcement actions or investigations.
- Work with Product and Engineering to identify opportunities to automate operational processes, shape requirements for internal tooling development.
Essential Qualifications and Skills
To succeed in this role, you will need:
- 10+ years of work experience in operations, management consulting, and/or project management in dynamic entrepreneurial and highly ambiguous environments.
- Experience with permits and licenses, particularly access/location ones, within the travel and hospitality industry, is a strong plus (ideally spanning a wide variety of geographies).
- Experience spinning up programs and projects from 0 to 1.
- Alignment with Airbnb's values and high ethical standards.
- Hands-on approach to getting things done with a sense of urgency and quickly adapting priorities to unexpected changes to achieve project goals and objectives.
- Proven track record navigating a matrixed organization and building relationships to achieve goals with cross-functional teams, including product, analytics, legal, and policy.
- Strong analytical skills, including creating and using data, to understand problems, communicate opportunities, and make informed decisions. SQL knowledge is a plus.
- Excellent organizational skills with high attention to detail and quality.
- Excellent written and verbal communication skills, excellent presentation skills.
- Intellectually curious, open-minded self-starter who is comfortable with ambiguity and risk and excited to get their hands dirty.
Preferred Qualifications
While not essential, the following qualifications will be considered a plus:
- Experience working in the travel and hospitality industry.
- Knowledge of SQL and data analysis.
- Experience working with cross-functional teams.
What We Offer
As a Senior Local License Manager (Contract) at Airbnb, you will have the opportunity to:
- Work on a high-impact project that drives the global expansion of Airbnb's businesses.
- Develop and implement operational plans to ensure compliance with permitting and licensing requirements.
- Collaborate with cross-functional teams to achieve goals and objectives.
- Work in a dynamic and entrepreneurial environment that values innovation and creativity.
- Enjoy a competitive hourly rate of $80-$100/hour.
- Access benefits, including Medical, Dental, Vision, and 401K.
Company Culture and Work Environment
At Airbnb, we're committed to creating a work environment that is inclusive, diverse, and welcoming to all. We believe that a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services, and solutions. As a remote team member, you will be expected to work independently and collaboratively with our global team.
Career Growth Opportunities
As a Senior Local License Manager (Contract) at Airbnb, you will have the opportunity to develop new skills, take on new challenges, and advance your career. Our company is committed to helping our employees grow and develop, and we offer a range of training and development programs to support your career goals.
Belonging & Accommodations
Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services, and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.
Join Our Team!
This is a fantastic opportunity to grow your career with a mission-driven company that is shaping the future of the travel and hospitality industry. If you have the skills and passion we're looking for, please submit your application today. We can't wait to hear from you!
Contract Duration: Immediate hiring for a contract position.
Location: Remote.
Compensation: Competitive hourly rate of $80-$100/hour.
Benefits: Medical, Dental, Vision, 401K.
Don't miss this opportunity to join Airbnb's innovative team and shape the future of the travel and hospitality industry. Apply now!
Apply Now