- Sound knowledge of general banking with good experience on Cards domain. Hands on experience in working in Prime Platform/Flexcube system.
- Sound knowledge of association systems, visa/mastercard on line, association pricing and interchange computation.
- 1-3 years for Associate and 3-5 Years for Sr Associate with multi-discipline banking experience.
- Excellent communication skills (both written & verbal), Good analytical thinking/interpersonal skills
- Client communication and management, People Management skills
- Strong knowledge on MS Office tools, MIS reporting and analysis
- Ability to meet stringent client deliverables, effective presentation skills
- Effective decision making power & conflict handling
- Ability to perform clean processing and dependency on effective output
- Perform all internal accounts, reconciliation and corrective action on daily basis from Makers perspective.
- Prepare accurate and timely Monthly & half yearly vendor invoices for Amex, Diners to recover the rental & transaction fee.
- Prepare deferred commission invoices for gross merchants and ensure timely recovery without error.
- Maintain & timely updating all the trackers for tracking pending commissions, payments & rental recovery.
- Preparation & Posting of DE entries in system for respective processes from maker perspective.
- Perform deferred payment recon & payment posting process and make sure the payment is made on time with accuracy.
- Ensure that Bank’s Compliance and Regulatory procedures are followed.
- Adherence to daily and monthly activities allocated.
- Create an atmosphere conducive to mutual co-operation among staff members and foster team spirit.
Responsibilities
- Complete awareness of policies and procedures for onboarding of new merchants / existing merchants for both POS and E-commerce businesses.
- Clear understanding of documentation requirements for various category of merchants based on the nature of business and also based on the business defined priority category
- Ensure all documents ( merchant agreements, trade licence, passport copies, ID documents, MOA, Board resolution etc) required for onboarding are duly submitted as per the check list
- Ensure the documents are completed in all respects and rightly verified by the maker
- Ensure system related and negative checks are correctly performed the maker
- Raise exceptions and seek compliance approval wherever required
- Monitor rejected applications and pro-actively work with business for rectification and resubmission
- Track document deferral and ensure regularization within agreed timelines
- Continuous training to front end on right document submissions to reduce rejects and referrals.
- Ensure that unit's standard operating procedures are updated, change documents are maintained and updated regularly
- Maintaining of business MIs
Qualifications
- Knowledge of general banking with good experience in merchant onboarding procedures and the local policies.
- 3-5 years of cards domain/multi-discipline banking experience.
- Good communication skills (both written & verbal),Good analytical thinking/interpersonal skills
- Strong knowledge on MS Office tools, MIS reporting and analysis
- Hands on experience in any card management system