Embark on an exciting career journey with us! We're seeking a highly skilled and experienced Senior Analyst to join our Bookable Experiences Logistics Team as an ALC System Sr Analyst. As a hybrid role, you'll enjoy the flexibility of balancing your time between remote work and our office, while driving success with your diverse skillset. With a competitive salary range of $89,700.00 - $109,500.00 per year, this is an opportunity you won't want to miss.
We're looking for a passionate and partner-focused team player who is curious about understanding the why behind business processes. As a Senior Analyst, you will play a vital role in our dynamic and collaborative environment, utilizing your analytical skills, resourcefulness, and intellectual curiosity to drive innovative and optimal business processes.
About the Role & Team
The Bookable Experiences Logistics Team develops and supports Dining Bookable Products and Non-Dining Experiences by orchestrating the build-to-launch process for all Walt Disney World and Disneyland bookable products. As a Senior Analyst, you will be responsible for coordinating, building, sustaining, and validating all bookable products across diverse categories for multiple partners, utilizing multiple bookable content management tools such as D-Scribe, OpSheet, AVAIL SE, and Product Authoring Tool applications.
What You Will Do
- Design and sustain build process flows, develop automated project managing tools, and generate content for meal periods
- Establish policies, manage product associations, sustain pricing and related content, incorporate add-on products, and apply membership discounts
- Organize schedules, develop analytical tools to measure systems health and processes accuracy, and more
Required Qualifications & Skills
- 10+ years of experience in F&B and activities product build and configuration
- Proven knowledge and understanding of Food and Beverage Revenue Management processes, procedures, and controls
- Proficiency in reporting tools like MicroStrategy, Tableau, and Snowflake
- Proven experience with D-Scribe Content Management Application, and OpSheet scheduling application
- Demonstrated robust system skills, including Excel, Word, PowerPoint, and process mapping applications like Moqups
- Experience in project development and sustainment in project applications such as SmartSheet
- Ability to design reporting and ad-hoc analysis of historical and current data and configuration to identify trends, anomalies, and opportunities with Bookable Experiences build processes
- Proven knowledge of Walt Disney World Food & Beverage, Tours, and Recreation line of business
- Demonstrated self-starter, with strong strategic aptitude, clear thinking and communicating, and great decision making
- Strong attention to detail, with an ability to take a step back and understand the bigger picture
- Ability to work with Data Engineers and Systems Administrators in Technology to improve data configuration and content flows across the composite
- Excellent written and oral communication skills
- Demonstrated understanding of complex processes and the ability to map and document them and present them to a diverse audience
- Proven ability to work effectively in a fast-paced environment with tight deadlines while managing multiple and changing priorities
- Flexibility with work schedule, including non-typical hours based on business needs
Preferred Education
- Bachelor's degree or equivalent in business, Finance, Economics, Revenue Management related field, or equivalent
- PMP Certification
What We Offer
- Competitive salary range of $89,700.00 - $109,500.00 per year
- Bonus and/or long-term incentive units as part of the compensation package
- Full range of medical, financial, and/or other benefits
- Opportunity to work with a dynamic and collaborative team
- Flexible work schedule, including remote work options
Simple Application Process
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