Note: The job is a remote job and is open to candidates in USA. IMO Health combines strengths in software development, artificial intelligence, and clinical expertise to create AI-driven solutions. They are seeking a Staff AI / MLOps Engineer to own the end-to-end machine learning lifecycle for production AI systems, focusing on operational excellence and architectural rigor.
Responsibilities
• Own the full ML lifecycle, including data ingestion, training, validation, deployment, monitoring, retraining, and retirement
• Transition AI/ML prototypes into scalable, production-ready systems with CI/CD pipelines, automation, and observability
• Lead system design and architecture discussions, providing guidance on ML systems, MLOps, and AI infrastructure
• Develop and maintain AI-driven applications and inference services, optimizing for performance, scalability, reliability, and cost
• Integrate LLMs, generative AI, and NLP solutions into IMO Health products, focusing on unstructured clinical data
• Implement monitoring, alerting, logging, and dashboards to ensure model quality, detect drift, and maintain operational SLAs
• Build, maintain, and optimize CI/CD pipelines, automation scripts, and Infrastructure-as-Code for production ML systems
• Apply containerization (Docker, Kubernetes) and cloud infrastructure best practices to manage production environments
• Mentor and guide engineers, enforce technical standards, and drive reduction of technical debt
• Conduct root cause analysis of production defects and implement durable fixes
• Advocate for non-functional requirements (availability, scalability, reliability, maintainability) and design systems accordingly
• Collaborate cross-functionally with Product, Data Science, Architecture, and Engineering teams to align AI solutions with business goals
Skills
• 8+ years of professional experience in software engineering, AI/ML engineering, or related roles, building and operating production-grade systems
• Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field (or equivalent experience)
• Strong foundation in computer science fundamentals (data structures, algorithms, design patterns, operating systems, networking)
• Expert-level coding skills in Python or Java, with a strong emphasis on production-quality software engineering practices
• Hands-on experience owning ML systems in production, including deployment, monitoring, retraining, and optimization
• Experience designing and operating CI/CD pipelines, automation, and observability for ML systems
• Deep experience with cloud platforms (AWS or Azure), containerization, and Infrastructure-as-Code
• Experience with MLOps tools and workflows (e.g., MLflow, SageMaker, Kubeflow)
• Experience integrating and deploying LLMs, generative AI, and agentic systems in production environments
• Working knowledge of NLP concepts (tokenization, embeddings, classification, sequence modeling); healthcare exposure is a plus
• Experience with Elasticsearch and vector databases for embedding-based search and retrieval
• Proven ability to translate business needs into scalable, reliable technical solutions, balancing technical debt and delivery velocity
• Strong system design skills for high-performance, distributed, and scalable systems
• Excellent communication and collaboration skills across cross-functional, distributed teams
• Self-starter who can operate autonomously and own complex systems end to end
• Experience with clinical or healthcare AI applications
• Familiarity with Hugging Face, PyTorch, TensorFlow, or other modern ML frameworks
• AWS Associate-level certification (Machine Learning Engineer or Solutions Architect)
Benefits
• Comprehensive benefits package
Company Overview
• IMO Health is a clinical data intelligence business at the heart of a digital revolution in healthcare. It was founded in 1994, and is headquartered in Northbrook, Illinois, USA, with a workforce of 201-500 employees. Its website is https://www.imohealth.com.
Company H1B Sponsorship
• IMO Health has a track record of offering H1B sponsorships, with 7 in 2025, 10 in 2024, 6 in 2023, 4 in 2022, 10 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.