Note: The job is a remote job and is open to candidates in USA. National Veterinary Associates is one of the largest communities of veterinary hospitals in the world, and they are seeking a People Operations Coordinator to support their team during a temporary assignment. The role involves managing HR systems, responding to employee inquiries, and assisting with various People Operations projects.
Responsibilities
• Gain functional proficiency in core HR systems including Benefits Solver, ADP, Dayforce and Service Now (SNOW)
• Manages ticket assignments in SNOW
• Respond to inquiries on People policy and benefits inquiries from team members and escalate issues appropriately
• Assists in the collection, processing, and HRIS entry of various People data
• Participates in special projects and initiatives assigned to the People Operations team
• Supports the onboarding/off-boarding processes as needed
• Assists with ad-hoc reporting needs
• Processes People department mail (including, but not limited to time-sensitive, unemployment claims) to appropriate locations
Skills
• Detail-oriented and adaptable professional
• Ability to quickly learn processes
• Effective communication across multiple channels
• Tech-savvy
• Ability to pivot quickly in a dynamic environment
• Functional proficiency in core HR systems including Benefits Solver, ADP, Dayforce and Service Now (SNOW)
• Manage ticket assignments in SNOW
• Respond to inquiries on People policy and benefits inquiries from team members and escalate issues appropriately
• Assist in the collection, processing, and HRIS entry of various People data
• Participate in special projects and initiatives assigned to the People Operations team
• Support the onboarding/off-boarding processes as needed
• Assist with ad-hoc reporting needs
• Process People department mail (including, but not limited to time-sensitive, unemployment claims) to appropriate locations
• Maintain confidentiality, integrity, and professionalism at all times
• Proficient in Microsoft Office programs including Excel, PowerPoint, Outlook and Word
• Willing to embrace change with a great attitude and be comfortable with a heavy volume of work
• Customer service mindset with the ability to organize and prioritize with minimal guidance; work independently and meet deadlines
• Strong oral and written communication skills and attention to detail
• Self-motivated and able to work in a fully remote setting
• 1-3 years of experience
• High school degree required
• Associate's degree
• PHR or SHRM-CP
Company Overview
• At NVA General Practice, we’re on a mission to give every pet their best life. It was founded in 1996, and is headquartered in Agoura Hills, California, USA, with a workforce of 10001+ employees. Its website is https://www.nva.com/.
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