At Mastercam, we're not just a company; we're a community of innovators, thinkers, and doers who are passionate about shaping the future of manufacturing. As the creators of the world's most widely used CAM software, we're committed to solving the most complex challenges in the industry. Our global team, spanning across North America and Europe, is built on a foundation of remote work, allowing us to attract the best talent from around the world. We're now seeking an exceptional IT Support Technician II to join our dynamic team and contribute to our mission of making the impossible possible.
The IT Support Technician II is a critical member of our Information Technology team, responsible for providing top-notch Tier 1 support to our global user base. As the first point of contact for technical inquiries, you'll be the face of our IT department, ensuring that our employees have the technical support they need to excel in their roles. This is a remote opportunity that requires a strong technical skillset, excellent communication skills, and a proactive approach to problem-solving.
To succeed in this role, you'll need a strong foundation in IT support, with a minimum of 4 years of relevant experience in a technology support capacity. A High School Diploma is required, although a Bachelor of Science degree in Computer Science or equivalent is preferred.
At Mastercam, we're committed to providing a comprehensive compensation package that reflects our appreciation for your skills and experience. Our benefits include a competitive salary, opportunities for career growth and professional development, and a dynamic work environment that encourages innovation and collaboration.
As a remote employee, you'll enjoy the flexibility to work from anywhere, at any time, as long as you're connected to our global team. We're an equal opportunity employer, committed to diversity, equity, and inclusion in the workplace.
If you're a motivated and talented IT professional looking for a new challenge, we want to hear from you. As an IT Support Technician II at Mastercam, you'll be part of a dynamic team that's shaping the future of manufacturing. Apply now and take the first step towards a rewarding career with our global team.
Don't miss out on this exciting opportunity to join our team and contribute to our mission. We look forward to hearing from you!
Mastercam is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, alienage or citizenship status, sex, sexual orientation, gender identity or expression, transgendered status, partnership status, caregiver status, age, ancestry, physical, intellectual, learning or mental disability, pregnancy, childbirth or related condition, genetic information, medical condition including medical characteristics, marital or civil union status, familial status, veteran or military status, use of tobacco or other lawful products off premises and during non-working hours, or any other classification protected by applicable local, state or federal laws. Apply Now