Note: The job is a remote job and is open to candidates in USA. Sun Auto Tire & Service is the 5th largest National Auto Service and Tire retailer in the US, experiencing significant growth. They are seeking an Inbound Sales Representative to engage customers, solve their automotive needs, and foster a welcoming experience.
Responsibilities
- Be the ultimate brand and customer advocate
- Sprinkle positivity through calls, web chat, and social media interactions like confetti at a celebration
- Ask questions, depart knowledge, and guide customers seamlessly through their automotive journey
- Collaborate with our super team to conquer customer escalations and resolutions!
- Educate and schedule customers for a date with destiny at a Sun Auto Tire & Service location
- Respond faster than a pit stop crew to maintenance and retention requests
- Keep our customer records shinier than a freshly waxed car!
- Project a vibe so positive it rivals a beach day under the Sun
- Be a goal-crushing legend, accountable to our vision, values, and targets
- Maintain a passion for Sun Auto's products and services – because cars are cool, and so are you!
Skills
- 1-2 years of relevant work experience in sales or marketing (CSR heroes, we're looking at you!)
- Familiarity with InContact, Zendesk, or similar telephony and CRM software
- A track record of good tenure
- Experienced with Microsoft Office applications – Outlook, Word, Teams
- High school diploma or equivalent (bonus points for a bachelor's degree)
- Remote work experience – because we believe in the power of flexibility!
- A private workspace free from distractions and a high-speed internet
- Bilingual skills are a plus
Benefits
- Medical, Dental and Vision Insurance
- Health Savings Account
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Employee Discounts
- Educational Assistance
- Company Paid Life Insurance
- Short-Term and Long-Term Disability Insurance
Company Overview
- Provider of vehicle maintenance, repair, and tire replacement services. It was founded in 2017, and is headquartered in Tucson, Arizona, USA, with a workforce of 5001-10000 employees. Its website is https://sun.auto/.