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Why arenaflex?
At arenaflex, we’re redefining what it means to travel, connect, and experience the world. As a global leader in the aviation and travel industry, we blend cutting‑edge technology with a passionate team to deliver seamless journeys for millions of customers every day. Our mission is simple: make every flight feel like coming home. To achieve this, we rely on innovative data‑driven solutions, and we are looking for talented individuals who want to shape the future of customer experience.
Position Overview – Remote Data Entry & CDP Product Leader
Are you a meticulous data‑entry professional with a knack for mastering complex platforms? Do you also thrive when guiding cross‑functional teams through technical challenges? If so, the Remote Data Entry & CDP Product Leader role at arenaflex could be your next career milestone. This hybrid position merges day‑to‑day data‑entry precision with strategic ownership of our Real‑Time Customer Data Platform (CDP) built on Adobe Experience Platform (AEP). You will work entirely online, collaborating with global teams to keep our data ecosystem reliable, secure, and primed for innovative customer experiences.
Key Responsibilities
- Platform Management & Maintenance: Own the day‑to‑day operations of the Adobe Experience Platform Real‑Time CDP, ensuring uptime, data integrity, and compliance with arenaflex policies.
- Configuration & Development: Lead new feature roll‑outs, configure data pipelines, and implement platform enhancements that align with business objectives.
- Technical Guidance: Serve as the go‑to subject‑matter expert for internal teams, translating technical concepts into clear, actionable guidance for marketers, analysts, and product owners.
- Troubleshooting & Issue Resolution: Diagnose platform‑related incidents, prioritize remediation, and work closely with Adobe Support and consulting partners to drive timely fixes.
- Cross‑Team Collaboration: Partner with IT, Security, Marketing, and Customer Experience teams to align technical requirements with strategic initiatives.
- Audit & Best‑Practice Enforcement: Conduct routine audits, enforce data‑governance standards, and champion industry‑leading best practices for CDP usage.
- Training & Enablement: Design and deliver engaging training sessions, workshops, and documentation to upskill arenaflex colleagues on platform capabilities.
- Product Upgrade Coordination: Liaise with Adobe product teams to schedule upgrades, evaluate new features, and manage change‑management processes.
- Data Entry Excellence: Perform high‑volume, high‑accuracy data entry tasks that feed critical information into the CDP, ensuring the platform’s data lake remains clean, current, and actionable.
Essential Qualifications (What You Need to Succeed)
- Minimum 3 years of hands‑on experience in technical data management, data‑entry operations, or related data‑platform roles.
- Proven expertise with Adobe Experience Platform or a comparable CDP (e.g., Salesforce Customer 360, Segment).
- Strong analytical mindset with the ability to interpret complex data flows and troubleshoot technical issues swiftly.
- Excellent written and verbal communication skills; comfortable presenting technical concepts to non‑technical audiences.
- Demonstrated commitment to data privacy, security, and regulatory compliance (e.g., GDPR, CCPA).
- High school diploma, GED, or equivalent; additional education is a plus but not mandatory.
- U.S. employment eligibility and age of at least 18 years.
Preferred Qualifications (Competitive Edge)
- Bachelor’s degree in Business, Computer Science, Data Science, Information Management, or a related field.
- Experience with multiple CDP solutions, especially Salesforce C360 or Segment, in addition to Adobe Experience Platform.
- Track record of designing and implementing enterprise‑scale data architectures.
- In‑depth knowledge of data governance frameworks and best practices for data quality, lineage, and stewardship.
- Background in large‑scale e‑commerce or digital travel environments, with an emphasis on optimizing the customer journey.
Core Skills & Competencies
- Technical Acumen: Familiarity with APIs, data modeling, ETL/ELT processes, and real‑time streaming technologies.
- Problem‑Solving: Ability to diagnose root causes, develop corrective action plans, and implement resolutions under tight deadlines.
- Collaboration: Strong team player who can build relationships across geography and functional silos.
- Attention to Detail: Precision in data entry and platform configuration to prevent downstream errors.
- Adaptability: Thrive in a fast‑moving environment where priorities shift and new technologies emerge.
- Customer‑Centric Mindset: Understand how data drives personalized experiences for arenaflex’s passengers.
Compensation, Perks & Benefits
We recognize that great talent deserves great rewards. At arenaflex, you can expect:
- Competitive Hourly Rate: $26 per hour, paid bi‑weekly.
- Performance Incentives: Bonus programs tied to platform reliability, project delivery, and innovation milestones.
- 401(k) Plan: Company matching contributions up to 9% of your eligible compensation.
- Comprehensive Health Coverage: Medical, dental, vision, short‑ and long‑term disability, and life insurance.
- Paid Time Off: Generous vacation, holidays, personal days, and parental leave (including maternity, paternity, and adoption support).
- Family Support Programs: Fertility assistance, surrogacy subsidies, lactation rooms, backup childcare, and resources for every life stage.
- Well‑Being Suite: Access to mental‑health counseling, financial coaching, fitness memberships, and holistic wellness resources.
- Travel Benefits: Domestic and international flight privileges for employees and eligible immediate family members.
- Career Development: Tuition reimbursement, certifications, mentorship programs, and pathways to senior product or data‑science roles.
- Employee Resource Groups (ERGs): Communities that foster inclusion, celebrate diverse interests, and influence company policy.
- Recognition Programs: Awards and spot‑bonuses through the “Unstoppable Together” platform.
- Discount Programs: Over 500 partner discounts on travel, automotive, home insurance, pet care, and more via arenaflex Perks.
Culture & Work Environment at arenaflex
Our culture is built on five core values: Care, Integrity, Resilience, Servant Leadership, and Teamwork. We believe that a supportive, inclusive environment drives innovation. As a remote employee, you’ll enjoy:
- Flexible work hours that respect your personal rhythm and time zones.
- A collaborative digital workspace with regular virtual coffee chats, town halls, and cross‑team hackathons.
- Opportunities to participate in sustainability initiatives that reduce carbon emissions across our global network.
- Transparent leadership that shares strategic direction and welcomes your input.
Career Growth & Learning Opportunities
arenaflex invests heavily in the continuous growth of its people. In this role, you will:
- Gain deep expertise in industry‑leading CDP technology, positioning you for future senior product management or data‑architecture roles.
- Access a curated library of training modules—a blend of technical courses (e.g., Adobe Experience Platform certifications) and soft‑skill workshops (e.g., storytelling with data).
- Collaborate with senior leaders on strategic initiatives, giving you visibility across the organization.
- Participate in internal mobility programs that let you explore adjacent functions such as marketing analytics, digital commerce, or customer experience design.
How to Apply
If you’re ready to bring your data expertise, technical curiosity, and passion for creating memorable customer experiences to a global, forward‑thinking organization, we want to hear from you. Click the link below to submit your application and start your journey with arenaflex today.
Apply Now
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Apply Now