Responsibilities
Lead the Supplier Account Management (SAM) team, overseeing supplier performance, contracts, and strategic relationships across Lambda’s Data Center portfolio
Own strategic supplier relationships and contract strategy, ensuring performance, compliance, and alignment with Lambda’s business objectives
Read, interpret, and draft business terminology for contracts as needed, partnering closely with Legal to ensure agreements protect Lambda’s interests and support operational objectives
Oversee supplier performance tracking using SLAs, QBRs, scorecards, and operational metrics, guiding the SAMs in proactive issue management
Act as escalation point for supplier disputes, service-level issues, or operational challenges that the SAMs cannot resolve
Collaborate with AP, Finance, Legal, and internal stakeholders to ensure supplier activities align with operational and portfolio objectives
Identify opportunities for supplier consolidation, innovation, and cost efficiency, and drive implementation through the SAMs
Build and maintain documentation, dashboards, and reporting to provide leadership with clear visibility into supplier performance, risks, and trends
Partner with cross-functional teams to influence supplier strategy, support operational readiness, and enable scalable growth
Requirements
Proven experience managing supplier management teams, vendor relationships, or in Data Center operations
Strong leadership skills with the ability to mentor, motivate, and grow a team of SAMs
Deep understanding of contracts, including reading, interpreting, and working with Legal to draft or negotiate agreements
Strategic thinker with operational rigor, able to align suppliers with business objectives and long-term growth
Excellent problem-solving, negotiation, and escalation management skills
Collaborative, humble, proactive, and comfortable operating in a fast-paced, high-growth, startup-like environment
Bachelor’s degree in Business, Operations, Engineering, or related field
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