Note: The job is a remote job and is open to candidates in USA. Truist is a financial services company that offers a range of banking and insurance services. The Commercial Real Estate Insurance Risk Analyst will support the Servicing and Asset Management department by ensuring compliance with insurance monitoring and compliance for commercial loans. This role involves reviewing insurance policies, advising clients on insurance coverage, and enhancing insurance-related processes.
Responsibilities
• Review, analyze and interpret all types of property and liability insurance policies for commercial real estate loans to ensure compliance with loan documents, investor requirements, government regulations (Fannie Mae, Freddie Mac and FHA/Ginnie Mae) and internal policies and procedures
• Review replacement cost and loss of income calculations for commercial real estate insurance policies to ensure compliance with loan documents and investor guidelines
• Complete Blanket Analysis as required
• Review casualty losses incurred on commercial properties and advise internal and/or external clients regarding insurance coverage and loss proceed requirements relating to those casualties
• Correspond, as necessary, with borrowers, insurance agents, and insurance companies to resolve any loan compliance issues or discrepancies related to insurance
• Subject matter expert who can be a resource for other associates relating to insurance and resolve insurance related discrepancies
• Monitor the insurance process and ensure that proper insurance coverage is in place for the commercial real estate properties securing loans serviced by the department as required by the loan documents, investor requirements, government regulations and internal policies and procedures
• Work closely with management and staff to ensure compliance with policies and procedures relating to insurance including, but not limited to, collection of insurance certificates (ACORD form) and/or policies, payment of premiums, monitoring expirations, etc
• Recommend enhancements to insurance related processes that reduce risk and increase efficiencies
• Monitor and ensure the data contained in the loan servicing system, as well as investor and GSE (Government Sponsored Enterprise) websites, is updated to reflect the current status regarding insurance policies including, but not limited to, effective dates, coverage amounts, etc
• Oversee the process for securing any forced place insurance coverage that is required due to non-compliance with loan agreements and advise management regarding costs, coverage and risks associated with those policies
• Assist with the coordination of insurance matters relating to servicing transfers – incoming and outgoing
• Ensure appropriate documentation of completed compliance reviews
• Must be a team player and have the willingness to help others when needed
• Achieve or exceed minimum training hours as stated in the department’s policy
• Some travel may be required
• Other duties as assigned
Skills
• Extensive knowledge of the various types of commercial property insurance policies
• Commercial insurance agency and/or servicing work experience
• Insurance compliance background including, but not limited to, coverage discrepancies, industry standards and government regulations
• Strong written and verbal communication skills
• Demonstrated ability to work with teammates and customers at all levels within an organization
• Strong PC skills, including a demonstrated proficiency with Microsoft Office applications such as Excel, Outlook and Word
• Professional and polished demeanor
• Excellent time management skills with a demonstrated ability to multi-task, follow through on commitments, meet deadlines and drive results
• Ability to work well under pressure and within tight time constraints, process high volumes, including the ability to work overtime if required
• Strong customer service skills
• Insurance certifications and/or designations such as CIC, ARM, AU, CLCS, CPCU
• Commercial multifamily insurance compliance background relating to FNMA, FHLMC and FHA/GNMA
• Prior commercial real estate loan servicing experience
• 4 year degree
Benefits
• Medical
• Dental
• Vision
• Life insurance
• Disability
• Accidental death and dismemberment
• Tax-preferred savings accounts
• 401k plan
• Vacation
• Sick days
• Paid holidays
• Defined benefit pension plan
• Restricted stock units
• Deferred compensation plan
Company Overview
• Truist is the sixth-largest commercial bank in the U.S. It was founded in 2019, and is headquartered in Charlotte, North Carolina, USA, with a workforce of 10001+ employees. Its website is https://www.truist.com.
Company H1B Sponsorship
• Truist has a track record of offering H1B sponsorships, with 313 in 2025, 247 in 2024, 288 in 2023, 275 in 2022, 278 in 2021, 270 in 2020. Please note that this does not guarantee sponsorship for this specific role.