Note: The job is a remote job and is open to candidates in USA. Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. The Account Manager is a revenue-driving role responsible for retaining and expanding an assigned portfolio of commercial customers, focusing on proactive account planning and consultative selling.
Responsibilities
- Own revenue outcomes across your book of business, with accountability for both renewals and expansion ACV
- Actively prospect within accounts to identify, qualify, and close expansion opportunities, including additional licenses, new products, and broader use cases
- Build and maintain a healthy expansion pipeline, engaging customers well ahead of renewal cycles to create upsell and cross-sell opportunities
- Lead renewal negotiations, driving urgency, value alignment, and on-time renewals while minimizing churn and contraction
- Develop and execute account plans that outline growth strategy, stakeholder mapping, whitespace opportunities, and renewal timing
- Build relationships beyond day-to-day users to include economic buyers and influencers, positioning Bitsight as a strategic partner
- Conduct regular customer conversations focused on value realization, outcomes, and future needs, not just product usage
- Partner with Customer Success and other internal teams to support adoption, remove blockers, and align expansion motions to customer outcomes
- Maintain accurate forecasting, pipeline hygiene, and CRM documentation to support predictable revenue delivery
Skills
- 1–3 years of quota-carrying experience in Account Management or Account Executive roles, ideally in a SaaS environment
- Demonstrated interest in or aptitude for selling and closing expansion business, not just managing relationships
- Comfort managing a high-volume book of accounts while prioritizing time toward the highest-growth opportunities
- Strong discovery, questioning, and communication skills with the ability to uncover unmet needs
- Highly organized, proactive, and motivated by hitting and exceeding revenue targets
- A growth mindset, resilience, and desire to develop into a top-performing commercial seller
- Experience in cybersecurity or SaaS is a plus, but not required
Benefits
- Medical, dental, and vision insurance
- Paid parental leave
- Flexible time off
- A 401(k) plan with employee and company contribution opportunities
- Life and disability insurance
- Tuition reimbursement
Company Overview
Bitsight is a cyber risk management company for the financial, healthcare, and technology industries. It was founded in 2011, and is headquartered in Boston, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is https://www.bitsight.com.
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