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Posted Apr 10, 2026

[Remote] Claims Representative (IAP) - Workers Compensation Training Program

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Note: The job is a remote job and is open to candidates in USA. Sedgwick is a company that provides meaningful support to people facing unexpected challenges. They are seeking enthusiastic individuals for an entry-level trainee position in their Workers Compensation Training Program to develop foundational skills in claims adjusting. Responsibilities - Attendance and completion of designated claims professional training program - Adjusting various levels of workers’ compensation claims under close supervision, which includes: - Processing and responding to incoming mail, emails and other claim related documents according to status of the claim - Communicating effectively with injured workers, insureds/employers, medical providers, attorneys and carrier representatives, primarily through telephonic, video conference and email - Thoroughly investigating new and existing claims by gathering relevant information including medical records, employer reports, and witness statements - Investigating employer/employee relationships, policy verification, coverage and any potential for subrogation issues or fraud indicators - Determining coverage, compensability and appropriate benefits in accordance with jurisdictional guidelines and carrier program requirements - Documenting claims files and properly coding claim activity - Preparing detailed reports documenting findings and recommendations - Administering claim benefits i.e., indemnity and medical benefits, through maintenance of calendared claim-related action items, ensuring state compliance - Participating in virtual and/or in-person meetings, claim reviews and business functions as needed for educational training, claim discussions and various meetings Skills - High School Diploma or GED - Strong Communicators - Empathetic - Multi-Taskers - Accountable - Structured Thinkers - Ambitious - Agile Learners - Team Collaborators Benefits - Medical - Dental - Vision - 401k and matching - PTO - Disability and life insurance - Employee assistance - Flexible spending or health savings account - Other additional voluntary benefits Company Overview - Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. It was founded in 1969, and is headquartered in Memphis, Tennessee, USA, with a workforce of 10001+ employees. Its website is http://www.sedgwick.com.