Webhead is a company in the utilities industry seeking an Organizational Change Management (OCM) Analyst to support the implementation of SAP S/4HANA. The role involves documenting change impacts, coordinating stakeholder engagement, and assisting with training activities to prepare business users for changes introduced by the new system.
Responsibilities
- Capture, document, and analyze ATR- and Security-related change impacts from workshops, system integrator sessions, and SME discussions
- Maintain and update change impact trackers as living documents
- Validate impacts with SMEs and map changes to affected roles (e.g., asset accounting, capital projects, access provisioning)
- Synthesize impact data to support communications, training alignment, and readiness planning
- Assist in mapping stakeholder groups impacted by ATR and Security process changes
- Support Change Agent Network activities, including meeting preparation and participation tracking
- Document feedback and escalate engagement risks or challenges to the OCM Lead
- Draft targeted change communications (emails, huddle cards, FAQs, speaker notes)
- Tailor messaging for asset managers, finance teams, project teams, IT security, and access administrators
- Ensure communications align with approved designs, security controls, and documented impacts
- Support Training Needs Assessment sessions by capturing role-based requirements
- Ensure training needs align with documented ATR and Security change impacts
- Participate in UAT or demo sessions to understand process changes and training implications
- Assist with persona discovery sessions based on role groupings
- Support documentation of persona-specific change journeys
- Help translate persona insights into practical engagement and communication materials
- Participate in workshops, readiness meetings, SI working sessions, and OCM stand-ups
- Maintain organized documentation of OCM deliverables, trackers, and templates
- Prepare summary updates for the OCM Lead to support reporting to the PMO and Organizational Readiness Office
Skills
- Bachelor's degree in Communications, Organizational Development, Business Administration, or related field
- 1–3 years of experience supporting organizational change or ERP transformation initiatives
- Basic understanding of Acquire-to-Retire (ATR) concepts and/or Security concepts (roles, access, controls)
- Familiarity with OCM methodologies (e.g., Prosci ADKAR)
- Proficiency with Microsoft Office 365 (PowerPoint, Excel, Teams, SharePoint)
- Strong organizational skills, attention to detail, and written communication
- Exposure to regulated industries such as utilities, energy, or manufacturing
- Foundational knowledge of SAP S/4HANA
- Prosci Change Practitioner certification or related coursework
Benefits
- PTO
- Paid holidays
- Health insurance
- Company-provided laptop and required tools
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Company Overview
Webhead engages in web development, digital marketing, software development and other IT-related services. It was founded in 1994, and is headquartered in San Antonio, Texas, USA, with a workforce of 51-200 employees. Its website is http://www.webheadtech.com/.
Apply Now