Job Description:
• oversee the execution, tracking, and compliance of contractual obligations across the Commercial and Medicare segments.
• translate contract language into clear, trackable workstreams with owners, deadlines, and evidence requirements.
• partner with business owners and Legal on contract language interpretation and obligation-related requests.
• build and maintain the Contract Obligation Matrix (COM) as the single source of truth.
• proactively track contract deliverables, attestations, and state-specific requirements; flag gaps early.
• run recurring compliance monitoring against contract obligations.
• maintain governance artifacts including action trackers, issue logs, decision logs, and change tracking.
• monitor SLAs and performance guarantees; validate data sources/calculation logic and support internal pre-submission reviews.
• identify, escalate, and document risk related to penalties, credits, and missed obligations; drive cross-functional action plans.
• support audit readiness by assembling documentation, evidence, approvals, and CAP/CAPA materials for client/regulatory requests.
• produce executive-ready reporting on compliance status, risk exposure, and trends.
Requirements:
• 5 + years of experience in a related role such as Sales & Account Management, Client Delivery, Operations, Analytics/Reporting, Project Management, Performance Management, Compliance Support, Audit Coordination, Finance Support, Contract Support, or Team Leadership.
• 2 + years demonstrated ability to translate complex requirements (contractual, regulatory, policy, or operational) into clear, trackable work with defined owners, deadlines, and documented evidence.
Benefits:
• medical, dental, and vision coverage
• paid time off
• retirement savings options
• wellness programs
• other resources, based on eligibility