Experienced Customer Administrative Specialist – Government Sales and Account Management (Remote – Midwest)
**Job Description:**
About arenaflex
At arenaflex, we're the essential partner in the assessment of risk, providing innovative solutions to government agencies and law enforcement to drive insights from complex data sets. Our Government vertical is dedicated to improving operation efficiency, increasing program integrity, discovering and recovering revenue, and making timely and informed decisions to enhance investigations. arenaflex is a leader in the industry, and we're excited to have you join our team.
About the Team
Our strategic civilian sales team focuses on retaining existing revenue, generating new business within existing accounts, and new business acquisition. We're a dynamic and fast-paced team that thrives on collaboration and innovation. If you're looking to join an industry-leading sales organization, we want to hear from you.
About the Job
The Customer Administrative Specialist serves in a supporting role for Civilian Markets at the state and local levels. This role is perfect for someone who is passionate about sales, account management, and building strong relationships with customers. As a Customer Administrative Specialist, you'll have the opportunity to work with a variety of products and services, develop your skills and knowledge, and contribute to the growth and success of arenaflex.
You'll Be Responsible For:
- Making outbound sales contact (including cold calling) and pursuing sales leads to develop a portfolio of buying customers
- Accepting orders, closing sales, maintaining customer records, and completing required documentation
- Identifying and qualifying prospective customers as well as recording sales prospecting activity in salesforce
- Representing an assigned product line that may overlap other sales teams' territories, if applicable
- Working with territory/account, product/services, or sales processes with limited complexity
- Informing customers of new product/service introductions and prices
- Maintaining communication with the Sales Director and Team Lead
- Maintaining a proficient understanding of Accurint and the ability to demonstrate platform and discuss pricing plans
Qualifications:
To be successful in this role, you'll need:
- Basic functional knowledge and skills in selling and account management as well as the ability to deepen your knowledge of products and solutions
- Ability to develop an understanding of key business drivers and apply this knowledge to your work
- Ability to multitask and respond effectively to changing priorities and/or situations
- Self-motivation and the ability to work independently
- Proficiency in use of Salesforce and other internal operational systems
- Ability to present information in an appropriate style and make technical information clear
- Ability to persuade others/clients in standard situations
- Professional demeanor and strong work ethic
Essential Skills and Competencies:
To excel in this role, you'll need:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficiency in Microsoft Office and Google Suite
- Ability to learn and adapt to new systems and processes
Career Growth Opportunities and Learning Benefits:
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Administrative Specialist, you'll have access to:
- Regular training and development opportunities
- Mentorship and coaching from experienced sales professionals
- Opportunities for career advancement and professional growth
- A supportive and collaborative work environment
Work Environment and Company Culture:
arenaflex is a remote-friendly company that values flexibility and work-life balance. Our team is passionate about innovation, collaboration, and making a difference in the world. We're committed to creating a positive and inclusive work environment that supports the growth and well-being of our employees.
Compensation, Perks, and Benefits:
As a Customer Administrative Specialist at arenaflex, you'll receive:
- A competitive salary and bonus structure
- A comprehensive benefits package, including health, dental, and vision insurance
- A 401(k) matching program and employee stock purchase plan
- Flexible paid time off and holidays
- A generous professional development budget
How to Apply:
If you're a motivated and results-driven individual who is passionate about sales, account management, and building strong relationships with customers, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and learn more about your qualifications and experience.