IT Product Manager (Contract)

Job Summary Develops a deep understanding of the professional liability insurance market and uses that knowledge to develop and drive a product strategy for their domain. Works with customers, partners, stakeholders, and delivery teams to find and prioritize the right opportunities and deliver solutions that solve customer needs while achieving our business goals. Key Responsibilities Relying on experience and judgment, this role will work with the Principal Product Manager on the suite of professional liability products and is responsible for accomplishing the following assignments. These assignments are varied in nature. - Use the full suite of product discovery techniques to develop a deep understanding of the specialty insurance market broadly, and the professional liability insurance market specifically. - Become very acquainted with our customers and stakeholders strategic goals and the data behind those goals. - Develop a position on the biggest challenges our customers and stakeholders face in achieving their strategic goals, communicate those challenges broadly, and evangelize how technology can address those challenges. Continue to refine, revisit, and re-message that position as the facts change. - Prioritize solving the most important challenges and opportunities in the optimal order, using data, experiments, proofs-of-concept, and prototypes to maximize our chances of success. - Collaborate with stakeholders and delivery teams to determine the optimal business solution for each challenge or opportunity, ensuring the solution is viable, consistent, strategic, and simple. - Provide thought leadership within TMHCC and within the marketplace. - Communicate the product roadmap and the strategic decisions behind it to customers, stakeholders, and the IT/Application Development team. - Maintain a backlog of work to fulfill the product roadmap, including discovery, story writing, grooming. - Develop and communicate product success measurements and outcomes. - Represent customers and stakeholders in product, design, and release decisions. - Develop and conduct user acceptance testing and training and champion product launches. - Participate in opportunities to develop both personally and professionally. - Adhere to Company compliance policy and values. Competencies Planning • Develop work plans, establish timelines, and set goals for assigned work. • Meet commitments on deadlines. Communication • Review activities, results, and recommendations with management and clients as appropriate. Cost Management • Drive improvement in existing business processes. • Perform work thoroughly in a cost-efficient manner and at a high productivity level. Business Controls and Policies • Comply with all corporate policies and procedures. • Report any breakdown in controls to management. • Conduct all activities in a safe manner. People Management • No people management responsibility but may provide guidance to fellow team members. Education Minimum 4 Year bachelor's degree in business administration, or a related field, or the equivalent education and/or experience. Tokio Marine HCC is an equal opportunity employer that values diversity and inclusion. We offer competitive compensation, comprehensive benefits, and professional growth opportunities within a global organization.  The pay range for this position is $49.47-$75.02 hourly which includes geographic adjustments, where applicable. The pay range is the range THMCC, in good faith, believes is the range of compensation for this role at the time of this posting. The hired applicant will be offered pay within the entire range based on the candidate’s geographic location, qualifications, work experience, education, and/or skill level. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report.  The Company will consider for employment all qualified applicants, including  those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e))(the “VCCLEA”), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, the Company will consider qualified applicants with arrest or conviction history in compliance  with applicable law such as the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.  Other - Demonstrated Success developing market opportunities into value-creating software products - Experience using experiments, prototyping, and data informed insights to drive product innovation and outcomes - Ability to communicate effectively and persuasively with customers, stakeholders, and IT counterparts - Ability to write user stories that are clear, well-organized, and well-understood by both stakeholders and IT counterparts - Advanced knowledge of company products and services - Possess and have ability to apply knowledge of principles, practices, and procedures - Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy - Advanced organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously - Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment - Advanced proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word) and Atlassian suite (Jira, Confluence)