Role Description
The Consultant is responsible for managing the ModMed clinical application system within SunState Medical Specialists. This role acts as a liaison between SunState Medical Specialists and field staff to ensure proper implementation and maintenance of system functionality, processes, and workflows. Key responsibilities include:
• Serves as the primary contact and subject matter expert (SME) for clinical applications and systems.
• Manages and resolves complex application issues in coordination with SunState Medical Specialists.
• Supports the development, implementation, and optimization of clinical application systems, including training, user support, and monitoring system usage.
• Conducts end-user process audits and provides findings and recommendations to leadership.
• Maintains deep knowledge of clinical system functionality, limitations, and operational workflows.
• Acts as a resource for clinicians, managers, and staff on system capabilities and best practices.
• Develops and delivers training and retraining on system modules to ensure proper use by physicians and staff, evaluating effectiveness as needed.
• Establishes policies, procedures, and best practices for clinical application systems.
• Leads system implementation and staff training for newly acquired practices.
• Serves as a liaison between Sunstate Medical Specialists and field staff to ensure system functionality and workflows are properly implemented and maintained.
• Coordinates implementations, identifies process improvements, and supports reporting and auditing activities.
• Participates in relevant user groups or professional organizations to stay current on best practices and industry developments.
• Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.
Qualifications
• Bachelor’s degree in health care, IT or business-related field required.
• Minimum of five to seven (5-7) years of experience with PM/EHR in practice management setting.
• Experience with information systems, clinical software, and other computer applications. Prior experience with ModMed as Super user is required.
• Project management experience preferred.
• Must have the ability & willingness to travel to other sites as necessary within a geographic region.
Requirements
• Superior leadership, problem-solving, teamwork, and decision-making skills.
• Excellent written, verbal, and interpersonal communication skills.
• Strong computer skills in Microsoft Office products.
• Proficient computer software and database skills.
• Strong math and analytical skills.
• Proficient knowledge of Medical Terminology.
• Ability to multi-task and work in a fast-paced, high-volume environment.