Raymour & Flanigan is a furniture and mattresses company that values its associates and aims to enhance customer shopping experiences. As a Customer Service Representative, you will assist customers with scheduling deliveries, managing payments, and addressing inquiries while providing exceptional service in a fast-paced environment. Responsibilities Consistently to provide genuine, friendly, personable and professional service Effective communication, interpersonal and organizational skills in person and on the phone Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment Proactively resolve escalated customer issues Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events Skills Consistently to provide genuine, friendly, personable and professional service Effective communication, interpersonal and organizational skills in person and on the phone Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment Proactively resolve escalated customer issues Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events Benefits Health benefits 401k with company match plus profit sharing Cross training Annual breakfast prepared by our owners And so much more! Company Overview Raymour & Flanigan is the largest furniture and mattress retailer in the Northeast and seventh largest nationwide. It was founded in 1947, and is headquartered in Liverpool, New York, USA, with a workforce of 5001-10000 employees. Its website is