Cash Depot is a company that specializes in the installation and maintenance of ATMs and Air/Vac equipment. The Field Service Technician will be responsible for installing, repairing, and maintaining ATMs and related equipment while ensuring efficient and timely service to customers.
Responsibilities
- Install, convert, repair and remove ATMs, Air/Vac, and other equipment and Cash Depot products
- Perform cash replenishment and coin removal, as scheduled and requested
- Partner with the territory dispatcher to execute dispatch request as scheduled and requested
- Complete tasks as assigned by supervisor or applicable Cash Depot staff members
- Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner
- Perform administrative paperwork in a complete, accurate and timely manner
- Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers
- Assist other technicians and help train or perform ride along training, as needed
- Must follow all security procedures and policies
- Maintain a professional image, bother personal and vehicle
- Maintain inventory standards as required
- Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products
- Identify and recommend efficiency improvements
- Operate as a team player
- Performs other job-related duties as assigned
- Flexible work schedule with on-call duty
- Work independently with minimal supervision
Skills
- High School Degree / GED
- Valid driver's license, clean driving record, and ability to be insured through Company's risk insurer
- Ability to obtain and maintain a DOT Medical Examiner's Certificate (Federal Medical Certification) is required
- Ability to drive a vehicle over 50% of the shift
- Ability to work in a safe manner when lifting and performing tasks associated with position
- Experience in trouble shooting or electro mechanical work
- Ability to follow the expectations set forth in the Field Service Handbook
- Excellent communication skills, written/verbal with internal and external contacts
- Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver
- Ability to adapt to change in the workplace or assignment of duties
Company Overview
Cash Depot is the ALL-IN-ONE ATM and AIR/VAC customer-centered solution. Provide a full service of ATM placements, merchants. It was founded in 1994, and is headquartered in Green Bay, Wisconsin, USA, with a workforce of 51-200 employees. Its website is https://www.cdlatm.com/.
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