Experienced Technical Operations Coordinator – Data Entry, Vendor Management, and Technical Support for Innovative Media and Entertainment Company

Introduction to blithequark

blithequark is a leading global family entertainment and media enterprise with a rich history of creating exceptional stories and experiences for every member of the family. With operations in over 40 countries, our employees and cast members work together to create entertainment experiences that are both globally and locally loved. We proudly continue our legacy of innovation and excellence, and we are looking for talented individuals to join our team.

About the Role

We are seeking a highly skilled and flexible Technical Operations Coordinator to join our Engineering Services Product Operations team. As a Technical Operations Coordinator, you will play a critical role in supporting operational activities and improving efficiency to scale and meet growing infrastructure needs. This position is an excellent opportunity for a detail-oriented and organized individual to work with cross-functional teams, including Engineering, Product, Business Operations, Legal, and Procurement.

Key Responsibilities

• Collaborate with internal stakeholders (Engineering, Product) to understand technology requirements and equipment specifications
• Analyze and source potential vendor quotes for technology products and services
• Process purchase orders and ensure timely delivery of equipment and services
• Track and manage technology budgets and spending
• Maintain accurate records of all technology purchases and vendor contracts
• Develop and maintain strong relationships with key suppliers, coordinate vendor onboarding, and act as level 1 support for partner accelerations
• Verify receipt of hardware at locations, manage spare stock, and implement RMA strategies
• Support multi-faceted knowledge of physical on-premises infrastructure and planning of services/products
• Apply professional-level technical expertise and judgment to provide non-routine technical support for data center operations
• Install, configure, and troubleshoot server and non-workstation hardware, software, systems, and other resources in a data center or other centralized computer network environment
• Maintain access control, data integrity, and file system security for the computer/data center environment
• Monitor, track, and record system performance and usage metrics
• Communicate highly technical information to both technical and non-technical staff, and recommend process, hardware, and software solutions to improve data center efficiency

Essential Qualifications

• Bachelor's degree required
• Experience working with remote and global teams is an asset
• Experience with technical operations teams is an asset
• Project management experience that demonstrates the ability to organize, find solutions, and see projects through to a successful conclusion
• Must be highly skilled in written and oral communications and able to create concise, meaningful, data-driven documents and presentations for leaders
• Strong analytical and quantitative skills, with the ability to analyze data and metrics to support assumptions and evaluate results
• Demonstrated expertise in working in multi-functional organizations

Preferred Qualifications

• Experience with data entry, vendor management, and technical support
• Knowledge of IT service management frameworks and processes
• Familiarity with cloud-based technologies and data center operations
• Certifications in ITIL, CompTIA, or other relevant technical certifications

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Technical Operations Coordinator, you will have access to a wide range of training and development opportunities, including on-the-job training, mentorship programs, and professional certifications. You will also have the opportunity to work with a talented team of professionals who are passionate about innovation and excellence.

Work Environment and Company Culture

blithequark is a dynamic and innovative company that values diversity, inclusion, and creativity. We foster a business culture where ideas and decisions from all individuals help us grow, improve, create the best stories, and be relevant in a rapidly changing world. Our employees are passionate about their work, and we are committed to providing a work environment that is collaborative, supportive, and fun.

Compensation, Perks, and Benefits

The hiring range for this position is $73,400 to $98,400 per year, depending on location, experience, and other factors. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, financial, and other benefits. We also provide a range of perks, including access to the latest technologies, flexible working hours, and opportunities for professional growth and development.

Conclusion

If you are a motivated and detail-oriented individual with a passion for technology and innovation, we encourage you to apply for this exciting opportunity. As a Technical Operations Coordinator at blithequark, you will have the chance to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of a leading global entertainment and media company. Don't miss out on this opportunity to join our team and help shape the future of entertainment and media.

Apply now to become a part of the blithequark team and start your journey to a rewarding and challenging career in technical operations.

Apply Now