Introduction to Delta Airlines and Our Mission
At Delta Airlines, we are committed to excellence in everything we do. As a leading airline in the aviation industry, we strive to provide exceptional service to our customers while maintaining a strong commitment to our employees. Our IT division is undergoing a significant transformation to impact the way we work from end to end. We aim to build innovative solutions that deliver value to our customers and drive our mission to become a top-tier IT organization at the world's leading carrier.
Job Overview and Responsibilities
We are seeking an experienced and skilled Technical Product Designer to join our team. As a Technical Product Designer, you will be responsible for building strong business understanding and relationships to enable the delivery of technology solutions that deliver the expected business value in the spirit of the Agile Scrum Philosophy. Your primary responsibilities will include handling a strong technical understanding of the product, prioritizing features according to business value, and writing detailed customer stories that are ready for development when added to the backlog.
Some of your key responsibilities will include:
- Leading complex and detailed analysis of existing processes, systems, and desired targets to meet the objectives/purpose of the assigned products
- Collaborating with Product Managers, SMEs, and other stakeholders to prioritize feature improvement based on business value
- Eliciting and creating initial stories/features and elaborating them into customer situations that clearly describe the functional and non-functional requirements
- Communicating business requirements via artifacts such as epics, features, user stories, acceptance criteria, process flows, wireframe diagrams, link charts, mockups/demos, and more
- Working collaboratively with a multi-functional team within a Scrum framework
- Leading work sessions and reporting new features, requirements, and techniques
- Oversight of testing, bug tracking, and improvements while ensuring issues are resolved before promoting to production environments
- Ability to work on multiple projects and balance continually evolving priorities
- Using data and analysis to drive decision-making and support process-driven solutions
- Developing business logic and key metrics for integration into decision support models and tools
Essential Qualifications and Skills
To be successful in this role, you will need to have:
- At least 3 years of hands-on experience as a project manager, product owner, or similar role
- Knowledge of Agile philosophy and principles; ability to apply appropriate Agile methodologies in software development and delivery
- Knowledge of product features; ability to design, build, and develop a new product, technology, or service from feasibility through to production
- Knowledge of tools, techniques, and processes of requirement analysis; ability to elicit, analyze, and document expected business functionality and non-functionality requirements to ensure the success of a system or software development project
- Strong written, oral communication, and interpersonal skills
- Excellent training and organizational skills, strong verbal and written communication, and service skills
- Ability to perform satisfactorily in the present position
- Consistently focuses on the safety and security of self, others, and personal data
Preferred Qualifications and Skills
While not required, the following qualifications and skills will give you an upper hand:
- Strong understanding of Integrated/SDLC development approaches
- DevOps experience, including the use of Enterprise Agile planning solutions like Agility.Al or similar
- Past experience as a Product Owner, including ownership for its development and implementation
- Flexibility to adapt and anticipate changing business objectives
- Airline industry experience, as well as business process re-engineering and/or extensive experience working with Agile teams, is desirable
Career Growth Opportunities and Learning Benefits
At Delta Airlines, we are committed to the growth and development of our employees. As a Technical Product Designer, you will have access to a range of career development programs, including training and development opportunities, mentorship, and coaching. You will also have the opportunity to work on complex and challenging projects, collaborating with experienced professionals in the industry.
Work Environment and Company Culture
Our company culture is built on a shared commitment to living our values - Care, Integrity, Strength, Employee Management, and Collaboration - every day, in everything we do. At Delta, our people are our success. We offer a range of benefits and perks to support your well-being, including comprehensive health benefits, retirement savings, and travel honors. Our workplace is dynamic and fast-paced, with a focus on innovation, collaboration, and teamwork.
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including:
- Comprehensive health benefits, including medical, dental, and vision coverage
- 401(k) plan with company matching contributions
- Profit sharing and performance incentives
- Paid time off, including vacation days, holidays, and sick leave
- Travel honors, including flight benefits for employees and qualified dependents
- Employee assistance programs, including counseling and support services
- Training and development opportunities, including career development programs and mentorship
- Recognition and rewards programs, including awards and bonuses
Conclusion and Call to Action
If you are a motivated and experienced Technical Product Designer looking for a new challenge, we encourage you to apply for this exciting role. As a member of our team, you will have the opportunity to work on complex and challenging projects, collaborating with experienced professionals in the industry. You will also have access to a range of career development programs, including training and development opportunities, mentorship, and coaching. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now!
Apply Now