At arenaflex, we're dedicated to providing exceptional customer service and support to our clients. As a key member of our claims coordination team, you'll play a vital role in ensuring the smooth processing of claims and delivering an outstanding experience for our customers. If you're a detail-oriented, organized, and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. **About arenaflex** arenaflex is a leading provider of innovative solutions in the insurance industry. Our team of experts is passionate about delivering exceptional service and support to our clients, and we're committed to creating a positive and inclusive work environment that fosters growth and development. As a remote Customer Service/Data Entry Representative, you'll be part of a dynamic team that values collaboration, innovation, and customer satisfaction. **Job Summary** We're seeking an experienced Customer Service/Data Entry Representative to join our claims coordination team. As a remote employee, you'll work from the comfort of your own home, equipped with the latest technology and tools to ensure your success. Your primary responsibilities will include data entry, follow-up on missing information, reviewing invoices for accuracy, and compiling reports from our claims management systems. **Essential Duties and Responsibilities** * Primary data entry of claims information into our claims management systems * Follow up on missing information to process claims efficiently * Review invoices to ensure accuracy and completeness * Compile reports from systems with claims information to provide valuable insights * Provide exceptional customer service and support to clients and internal stakeholders * Collaborate with team members to resolve issues and improve processes * Maintain accurate and up-to-date records and reports * Adhere to arenaflex's policies, procedures, and quality standards **Qualifications** * High school diploma or equivalent required * 6 months to 1 year of work experience in a customer service or data entry role * Basic computer and typing skills, including proficiency in Microsoft Office and Google Suite * Strong attention to detail and organizational skills * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Willingness to submit to a background investigation and provide proof of work authorization **Preferred Qualifications** * Experience in the insurance industry or a related field * Knowledge of claims management systems and processes * Certification in customer service or a related field * Bilingual or multilingual skills **Benefits** * Competitive salary and benefits package, including: + Medical, dental, and vision plans + Life and accident insurance + 401(K) plan with company match + Employee stock purchase plan + Educational expense reimbursement + Employee assistance program + Flexible work hours (availability varies by office and job function) + Training programs and professional development opportunities + Matching gift program **Work Environment and Culture** * arenaflex is committed to creating a positive and inclusive work environment that fosters growth and development. * Our team is passionate about delivering exceptional service and support to our clients. * We value collaboration, innovation, and customer satisfaction. * Our remote work environment allows for flexibility and work-life balance. **How to Apply** If you're a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered. arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. **U.S. Eligibility Requirements** * Must be 18 years of age or older or demonstrate legal capacity to enter a contract. * Must be willing to submit to a background investigation and provide proof of work authorization. * Must have unrestricted work authorization to work in the United States. * For U.S. employment opportunities, arenaflex hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H, or L visas), such as students in practical training status. Apply Job! Apply for this job