Join the blithequark Family and Discover a World of Possibilities
Are you ready to embark on a new journey and explore a world of possibilities, both at work and during your time off? At blithequark, you'll have the opportunity to travel the globe, develop your skills, and become the best version of yourself. As you take on new challenges with flexibility and grace, you'll master new abilities and advance your career while having the time of your life.
Why You'll Love This Job
As a Customer Service Coordinator at blithequark, you'll interact with clients in a courteous, efficient, pleasant, and professional manner. You'll be the face of the company, providing top-notch service and ensuring that our customers have a seamless experience.
Key Responsibilities
- Promote and sell air journeys to the traveling public or freight forwarders
- Provide assistance with passenger check-in and load acceptance
- Interpret authority's guidelines and requirements for domestic and international journeys or shipment shipments
- Meet and dispatch aircraft within set-up times
- Provide help to troubled passengers and clients
- Protect company assets and revenue
- Ensure a safe journey for all passengers
- Possess the physical capability and dexterity to use motor skills to perform various job-associated duties
- Use organizational skills to perform multiple tasks within a limited time period
- Be self-prompted and require minimum supervision
- Respond and assist during safety and emergency situations
- Follow internal/external regulations and procedures
- May be required to operate air stairs and perform other duties as needed
- Be responsible for overall performance in the work location and may be required to guide and direct the work of other employees
- May be required to perform Passenger Operation Control functions, including air-to-ground communication, as well as Tower functions
Essential Qualifications
To succeed in this role, you'll need:
- A high school degree or GED
- The ability to read, write, fluently speak, and understand the English language
- Bilingual language abilities may be required in certain locations
- A valid driver's license as required by local authorities
- The ability to satisfy FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
- The ability to secure suitable airport authority and/or US Customs security badges, if applicable
- The ability to work irregular and/or prolonged hours, including weekends and holidays
- The ability to report to work on a regular and timely basis
Preferred Qualifications
While not required, having previous customer service experience and being familiar with the airline industry can be beneficial in this role.
Skills and Competencies
To excel as a Customer Service Coordinator at blithequark, you'll need:
- Excellent communication and interpersonal skills
- The ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving and conflict resolution skills
- A customer-centric approach and a willingness to go above and beyond to meet customer needs
- Flexibility and adaptability in a rapidly changing environment
Career Growth Opportunities and Learning Benefits
At blithequark, we're committed to helping you grow and develop your skills. As a Customer Service Coordinator, you'll have the opportunity to:
- Advance your career through internal promotions and training programs
- Develop your skills through ongoing training and development opportunities
- Gain experience in a dynamic and fast-paced environment
- Work with a diverse team of professionals and build a network of contacts
Work Environment and Company Culture
At blithequark, we pride ourselves on our inclusive and diverse work environment. Our 20+ Employee Business Resource Groups are centered on connecting our employees to our customers, suppliers, communities, and shareholders, helping employees to reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse global customer base.
Compensation, Perks, and Benefits
As a valued member of the blithequark team, you'll enjoy:
- A competitive hourly rate of $20/hour
- Travel perks, including the ability to travel with friends and family to over 365 destinations on more than 6,800 daily flights
- Comprehensive health benefits, including medical, dental, prescription, and vision coverage
- Wellness programs and resources to help you maintain a healthy work-life balance
- A 401(k) program with company contributions available after one year
- Additional benefits, including an Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more
Join the blithequark Family Today!
If you're looking for a new challenge and an opportunity to grow and develop your skills, we encourage you to apply for this exciting Customer Service Coordinator role at blithequark. With our inclusive and diverse work environment, comprehensive benefits, and opportunities for career advancement, we offer a compelling proposition for anyone looking to take their career to the next level.
Don't miss out on this opportunity to join our team and discover a world of possibilities. Apply now and take the first step towards a rewarding and fulfilling career at blithequark!
Apply Now
Apply Now