blithequark, a leading national organisation, is seeking multiple talented and dedicated individuals to join its team as Night Customer Service Advisors. This is an exceptional opportunity for those who thrive in a fast-paced, dynamic environment and are passionate about delivering outstanding customer experiences. As a remote-based role, you will have the flexibility to work from the comfort of your own home, while being part of a supportive and award-winning team.
blithequark is a large, national organisation that employs thousands of people across the UK. With a strong commitment to its employees and customers, blithequark prides itself on having a positive and engaging work culture. The company has won multiple awards for its excellence in customer service and employee satisfaction, making it an ideal place to grow and develop your career.
We are looking for experienced customer service professionals to join our team, working on a temporary basis for an initial period of 3 months, with the option to extend or become permanent. As a Night Customer Service Advisor, you will be responsible for providing exceptional support to our customers, responding to inbound calls, and resolving queries related to EV car chargers. You will also be required to perform administrative tasks and work effectively as part of a remote team.
To be successful in this role, you will need to possess the following essential qualifications and skills:
While not essential, the following qualifications and skills are desirable:
This role will involve working 37.5 hours per week, over a 5-day period, including some rota'd weekends. The shift patterns will be varied, with three different shifts available:
The shift patterns will rotate every 3 weeks, ensuring a fair and balanced distribution of hours and shifts.
blithequark is committed to providing its employees with the training and support they need to succeed. As a Night Customer Service Advisor, you will receive:
At blithequark, we are committed to helping our employees grow and develop their careers. As a Night Customer Service Advisor, you will have access to a range of training and development opportunities, including:
blithequark is proud of its positive and engaging work culture, with a strong focus on employee satisfaction and well-being. As a remote-based employee, you will be part of a supportive and inclusive team, with regular communication and check-ins to ensure you feel connected and valued.
The pay rate for this role is £12.95 per hour, with a range of benefits and perks available, including:
If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please note that interviews will take place in Oldham, and you will be required to attend an in-person interview as part of the recruitment process.
To apply, please submit your application, including your CV and a cover letter, outlining your experience and qualifications for the role. We look forward to hearing from you and exploring how you can contribute to the success of blithequark.
Please note that due to the nature of this role, you will be required to undertake and pass an enhanced DBS check. We also require you to have a reliable internet connection and a dedicated workspace at home, with all necessary equipment and materials provided by blithequark.
blithequark is an equal opportunities employer, committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates, regardless of their background, culture, or personal characteristics.
Join blithequark as a Night Customer Service Advisor and become part of a dynamic and supportive team, dedicated to delivering exceptional customer experiences. With a range of benefits, including competitive pay, comprehensive training, and opportunities for career growth and development, this is an exciting opportunity to take your career to the next level. Apply now and discover how you can make a difference at blithequark.
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