At arenaflex, we are committed to providing exceptional services to our clients and partners. As a key member of our team, the Experienced Data Entry Specialist – Alternate Investments will play a vital role in ensuring the accuracy and efficiency of our daily operations. This is an exciting opportunity for a motivated and detail-oriented individual to join our remote team and contribute to the success of arenaflex.
**About arenaflex**
arenaflex is a leading provider of innovative solutions in the financial services industry. Our team of experts is dedicated to delivering exceptional results and building long-lasting relationships with our clients and partners. We are passionate about creating a work environment that is collaborative, inclusive, and supportive of our employees' growth and development.
**Job Summary**
The Experienced Data Entry Specialist – Alternate Investments will be responsible for performing daily reconciliation, trade, and transfer tasks for Alternate Investments. This role requires a high level of accuracy, attention to detail, and strong analytical skills. The successful candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.
**Key Responsibilities**
* Process trade deal purchases in customer profiles and identify/address breaks recognized between arenaflex and the fund companies or transfer agents
* Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
* Perform analysis of complex/escalated issues, test/validation of new innovation enhancements, and provider modifications
* Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
* Engage with Retail and Institutional Service Teams using email, phone, Slack, Overview, and Salesforce
* Collaborate with fund companies, transfer agents, opposite agencies, and other external business partners to resolve issues and improve processes
**Duties and Responsibilities**
* Review and process subscription deals or transfer requests
* Identify and address client/advisor account exceptions
* Ensure regulatory compliance (e.g., 2340 and 15C3-3)
* Reconcile Business, Dividend, and Transactions Breaks
* Resolve discrepancies between BOS and Fund Companies
* Review and analyze correct tax coding and corrections of tax coding errors
* Troubleshoot internal/external system issues or concerns
* Identify and resolve root causes of breaks between arenaflex, the Fund, etc.
* Provide method or innovation service alternatives to Management
* Remediate transfer issues with the Fund or Opposite Firm
* Answer business partner inquiries concerning Fund details requirements/eligibility
* Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
* Promptly and accurately finalize client investing and dividend demands
**Essential Qualifications**
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* 0-2 years of experience in data entry or a related field
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Proficient in Microsoft Office and Google Suite
* Experience with Salesforce and other CRM systems a plus
**Preferred Qualifications**
* Experience in the financial services industry
* Knowledge of regulatory requirements (e.g., 2340 and 15C3-3)
* Familiarity with data entry software and systems
* Experience with reconciliation and settlement processes
* Strong attention to detail and accuracy
**Skills and Competencies**
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Proficient in Microsoft Office and Google Suite
* Experience with Salesforce and other CRM systems a plus
* Strong attention to detail and accuracy
* Ability to learn and adapt to new systems and processes
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we are committed to the growth and development of our employees. We offer a range of training and development opportunities, including:
* On-the-job training and mentorship
* Professional development programs and workshops
* Opportunities for advancement and career growth
* Access to industry-leading tools and technologies
* Collaborative and supportive work environment
**Work Environment and Company Culture**
arenaflex is a remote-friendly company that values flexibility and work-life balance. Our team is collaborative, inclusive, and supportive of our employees' growth and development. We offer a range of benefits, including:
* Flexible work arrangements and remote work options
* Competitive salary and benefits package
* Opportunities for professional development and career growth
* Collaborative and supportive work environment
* Access to industry-leading tools and technologies
**Compensation, Perks, and Benefits**
arenaflex offers a competitive salary and benefits package, including:
* Competitive salary range: $40,000 - $60,000 per year
* Comprehensive benefits package, including health, dental, and vision insurance
* 401(k) matching program and retirement savings plan
* Flexible work arrangements and remote work options
* Opportunities for professional development and career growth
* Collaborative and supportive work environment
* Access to industry-leading tools and technologies
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, respectful, and supportive of our employees' growth and development.
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!
Apply Now