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Posted Jan 14, 2026

Experienced Customer Support Agent for Sports Betting Platform – Weekend and Night Shifts Available at arenaflex

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Introduction to arenaflex

arenaflex is a pioneering sports-tech entertainment company that is revolutionizing the way consumers engage with their favorite sports, teams, and leagues. As the premier gaming destination in the United States, arenaflex boasts a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media. With a presence across all 50 states, approximately 17 million customers, and 28 retail locations, arenaflex is based in New York with offices in New Jersey, Georgia, California, Oregon, Canada, and Scotland. Its networks, including arenaflex TV and arenaflex+, are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer over-the-top platforms.

Our Culture and Mission

At arenaflex, we give fans a new and innovative way to interact with their favorite games, sports, and teams. We're dedicated to building a winning team and pride ourselves on being able to make every moment mean more, especially when it comes to your career. Our principle of "We Are One Team" runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful. We believe in winning right, which means we'll never compromise when it comes to looking out for our teammates. From creative professionals to cutting-edge technology innovators, arenaflex offers a wide range of career opportunities, best-in-class benefits, and the tools to explore and grow into your best self.

The Position: Customer Support Agent

We are seeking Customer Service Game Changers with an acute, customer-centric mindset to support the players of the Number 1 Sportsbook in the US. The ideal candidate will have previous iGaming experience, be passionate about sports, and possess the ability to adapt to and embrace any challenge and opportunity presented to them. As a Customer Support Agent, you will play a vital role in delivering exceptional service and enhancing the betting experience for our customers.

Key Responsibilities:

Requirements and Qualifications:

To be successful in this role, you will need:

Preferred Qualifications:

While not essential, the following qualifications are desirable:

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to helping our employees grow and develop in their careers. We offer a range of training and development programs, including mentorship and professional development resources, to help you refine your skills and advance in your career. Our company culture is focused on innovation, teamwork, and continuous learning, and we encourage our employees to take ownership of their careers and pursue opportunities that align with their interests and goals.

Work Environment and Company Culture

Our work environment is fast-paced, dynamic, and exciting, with a focus on collaboration, innovation, and teamwork. We believe in creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on the principles of respect, empathy, and open communication, and we strive to create a workplace where everyone feels valued, respected, and supported.

Compensation, Perks, and Benefits

At arenaflex, we offer a competitive compensation package, including a salary, benefits, and perks that are designed to attract and retain top talent. Our benefits package includes:

Conclusion

If you are passionate about sports and have a strong customer service background with experience in sports betting, we invite you to apply for this exciting opportunity to join our team as a Customer Support Agent. At arenaflex, we are committed to delivering exceptional service and enhancing the betting experience for our customers, and we believe that you can play a vital role in helping us achieve our goals. Don't miss out on this opportunity to join a dynamic and innovative company that is changing the face of the sports betting industry. Apply now and become a part of our winning team!

Apply Now