Introduction to blithequark and the Role
At blithequark, we are dedicated to revolutionizing the logistics and supply chain management industry through innovative solutions and exceptional customer service. As a key player in our sales support team, the Customer Strategy and Engagement Solutions Advisor will play a vital role in driving business growth and delivering tailored solutions to our clients. This is an exciting opportunity for a highly motivated and experienced professional to join our dynamic team and contribute to the success of blithequark.
Job Overview
The Customer Strategy and Engagement Solutions Advisor will be responsible for supporting the sales efforts of blithequark's Transportation Management division. This will involve analyzing incoming RFI's and RFP's, designing creative business solutions, and developing detailed P&L's and pricing files. The successful candidate will have a strong background in logistics, supply chain management, or a related field, with a proven track record of delivering results-driven solutions and exceptional customer service.
Key Responsibilities
- Collaborate with sales, lines of service, and opco's to design and implement innovative business solutions that meet the evolving needs of our clients
- Facilitate sales leads through the solution design, proposal, and pricing process, ensuring timely and effective delivery of solutions
- Develop and maintain a comprehensive understanding of blithequark's services and solutions, staying up-to-date with industry trends and best practices
- Create and manage sales reports, pipelines, and other ad hoc reports as requested, utilizing Salesforce and other sales tools to drive business growth
- Develop, maintain, and utilize pricing models in coordination with the sales process, ensuring accuracy and consistency in pricing and proposal development
- Build and maintain libraries for sales and marketing content, RFP and RFI responses, and PowerPoint presentations, ensuring consistency and quality in all sales materials
- Perform other duties as assigned, contributing to the overall success of the sales support team and blithequark
Education and Experience
To be considered for this exciting opportunity, candidates must have a minimum of a Bachelor's Degree in Logistics, Supply Chain, Business, Economics, or a related field. Additionally, candidates should have at least 5-7 years of experience in solution design, sales support, implementation, project management, facilitation, or a related field, with a strong proficiency in MS Office Suite.
Essential Qualifications
- Strong communication and interpersonal skills, with the ability to organize ideas and make clear, logical, and persuasive presentations
- Proven ability to develop and maintain effective relationships with management, sales teams, and clients
- Strong analytical and problem-solving skills, with the ability to interpret data and drive business growth
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining attention to detail and accuracy
Preferred Qualifications
- Experience in the logistics and supply chain management industry, with a strong understanding of transportation management and related services
- Knowledge of Salesforce and other sales tools, with the ability to create and manage reports, pipelines, and other sales materials
- Strong project management skills, with the ability to facilitate and implement solutions in a timely and effective manner
Skills and Competencies
To be successful in this role, candidates should possess a range of skills and competencies, including:
- Strong business acumen, with a deep understanding of the logistics and supply chain management industry
- Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships
- Strong analytical and problem-solving skills, with the ability to interpret data and drive business growth
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining attention to detail and accuracy
- Strong proficiency in MS Office Suite, with the ability to create and manage reports, pipelines, and other sales materials
Career Growth and Learning Benefits
At blithequark, we are committed to the growth and development of our employees. As a Customer Strategy and Engagement Solutions Advisor, you will have access to a range of training and development opportunities, including:
- Comprehensive onboarding program, designed to ensure a smooth transition into the role
- Ongoing training and development opportunities, including workshops, webinars, and conferences
- Access to industry-leading tools and technologies, including Salesforce and other sales software
- Opportunities for career advancement, with a clear path for professional growth and development
Work Environment and Company Culture
At blithequark, we pride ourselves on our dynamic and supportive work environment. As a Customer Strategy and Engagement Solutions Advisor, you will be part of a close-knit team, working collaboratively to drive business growth and deliver exceptional customer service. Our company culture is built on a range of core values, including:
- A commitment to excellence, with a focus on delivering high-quality solutions and services
- A customer-centric approach, with a focus on building and maintaining effective relationships
- A collaborative and supportive work environment, with a range of opportunities for professional growth and development
- A commitment to diversity and inclusion, with a focus on creating a welcoming and inclusive workplace
Compensation, Perks, and Benefits
At blithequark, we offer a competitive compensation package, with a range of perks and benefits designed to support the well-being and success of our employees. These include:
- Competitive salary, with a range of $58,656 - $109,739 per year
- Comprehensive benefits package, including medical, dental, and vision coverage
- 401(k) matching program, with a range of investment options
- Flexible work arrangements, including remote work options and flexible hours
- Opportunities for professional growth and development, with a clear path for career advancement
Conclusion
If you are a motivated and experienced professional, looking for a new challenge in the logistics and supply chain management industry, we encourage you to apply for the Customer Strategy and Engagement Solutions Advisor role at blithequark. With a competitive compensation package, a range of perks and benefits, and opportunities for professional growth and development, this is an exciting opportunity to join a dynamic and supportive team and contribute to the success of blithequark. Apply today and take the first step towards a rewarding and challenging career in logistics and supply chain management!
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