At arenaflex, we're committed to delivering exceptional customer experiences that exceed our passengers' expectations. As a key player in our cargo operations, you'll play a vital role in ensuring that freight is moved on time, efficiently, and securely. If you're passionate about delivering top-notch customer service and have a knack for problem-solving, we want to hear from you!
**About arenaflex**
arenaflex is a leading airline that operates with a strong commitment to its core values: Care, Integrity, Versatility, Employee Initiative, and Collaboration. Our team is dedicated to making a positive impact on our customers, employees, and the communities we serve. We're proud to offer a dynamic work environment that fosters growth, innovation, and teamwork.
**Job Summary**
As a Freight Specialist, you'll be the face of arenaflex's cargo operations, providing exceptional customer service to our clients through phone and in-person interactions. This is a entry-level customer service position that offers mentorship and opportunities for career growth. You'll work in a fast-paced environment, collaborating with our team to ensure seamless cargo operations.
**Key Responsibilities**
* Provide exceptional customer service to clients via phone and in-person interactions
* Communicate effectively with clients to resolve issues and concerns
* Work collaboratively with our team to ensure efficient cargo operations
* Maintain accurate records and reports to track cargo movements
* Participate in training and development programs to enhance your skills and knowledge
* Work flexible hours, including early morning and evening shifts, to accommodate our flight schedules
**Advantages and Benefits**
At arenaflex, we're committed to supporting our employees' personal and professional growth. Our benefits and perks include:
* Competitive compensation, industry-leading profit-sharing program, and performance incentives
* 401(k) plan with generous company matching up to 9%
* Paid time off, including vacation, holidays, and personal days
* Comprehensive health benefits, including medical, dental, vision, short-term and long-term disability, and life insurance
* Family care support through fertility assistance, surrogacy and adoption support, lactation support, and sponsored backup care
* Access to our employee assistance program, offering support for mental health, financial wellness, and more
* Domestic and international flight privileges for employees and qualified family members
* Opportunities to participate in community outreach and sustainability initiatives
* Recognition rewards and grants through our Relentless Together program
* Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks
**Requirements**
To succeed in this role, you'll need:
* A high school diploma or equivalent
* Basic computer skills and proficiency in Microsoft Office
* Ability to lift up to 50 pounds and wear required personal protective equipment (PPE)
* Valid driver's license
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment and adapt to changing situations
**Preferred Qualifications**
* Previous experience in freight cargo and warehouse operations
* Strong writing and computer skills
* Ability to work independently and as part of a team
**What We Offer**
At arenaflex, we're committed to investing in our employees' growth and development. We offer:
* Ongoing training and development programs to enhance your skills and knowledge
* Opportunities for career advancement and professional growth
* A dynamic work environment that fosters innovation, teamwork, and collaboration
* A comprehensive benefits package that supports your physical, emotional, and financial well-being
**How to Apply**
If you're passionate about delivering exceptional customer service and have a knack for problem-solving, we want to hear from you! Apply now to join our team as a Freight Specialist and take the first step towards a rewarding career at arenaflex.
Apply Now
Apply Now